Norm did an excellent job articulating an employee development plan for his manufacturing company. He briefly defined what a hybrid organization entails and then discussed how it encourages creativity and innovation while building trust and citizenship behaviours amongst employees. More specifically, the strong link between trust leading to innovation.<\/p>\n
I thought it was interesting to read that a manufacturing company was determining ways to integrate technology into customer support initiatives such as using Skype. Furthermore, how management of the company is planning to send out customized product videos with each order quote. Norm had an interesting approach to his employee development plan that I really liked, where he used the Myers Brigg personality test to determine strengths and weaknesses of team members. I believe that a leader can use this test to create powerfully dynamic strategic teams to work together to stimulate innovation. Furthermore, this knowledge can safeguard against major personality clashes that inhibit cohesion within the organization, which is an important attribute to foster innovation and creativity. Within people-technology hybrid companies, they understand the enormous value of not only leveraging internal resources such as employees, but also external forces such as customers acting as ambassadors of the brand (Kandampully, Bilgihan & Zhang, 2016: p. 155).<\/p>\n
Thank you for sharing your experience. Looking forward to reading more posts!<\/p>\n
Christina<\/p>\n
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References<\/p>\n
Kandampully, J., Bilgihan, A., & Zhang, T. (Christina). (2016). Developing a people-technology hybrids model to unleash innovation and creativity: The new hospitality frontier.\u00a0Journal of Hospitality and Tourism Management<\/em>,\u00a029<\/em>, 154\u2013164.\u00a0https:\/\/doi.org\/10.1016\/j.jhtm.2016.07.003<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Norm did an excellent job articulating an employee development plan for his manufacturing company. He briefly defined what a hybrid organization entails and then discussed how it encourages creativity and innovation while building trust and citizenship behaviours amongst employees. More specifically, the strong link between trust leading to innovation. I thought it was interesting to … <\/p>\n