{"id":127,"date":"2018-10-19T15:41:06","date_gmt":"2018-10-19T22:41:06","guid":{"rendered":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/?p=127"},"modified":"2018-10-19T15:41:06","modified_gmt":"2018-10-19T22:41:06","slug":"response-to-marcelos-response-to-organization-and-systems-thinking-hc2","status":"publish","type":"post","link":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/2018\/10\/19\/response-to-marcelos-response-to-organization-and-systems-thinking-hc2\/","title":{"rendered":"Response to Marcelo&#8217;s response to Organization and Systems Thinking &#8211; HC2"},"content":{"rendered":"<p>This is a response to Marcelo&#8217;s Response to Kamal&#8217;s post on Organization and Systems Thinking:<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"egG1MWTd5e\"><p><a href=\"https:\/\/create.twu.ca\/marcelowarkentin\/2018\/10\/17\/response-to-organization-and-systems-thinking-from-kamal-badesha\/\">Response to Organization and Systems Thinking from Kamal Badesha<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Response to Organization and Systems Thinking from Kamal Badesha&#8221; &#8212; marcelowarkentin\" src=\"https:\/\/create.twu.ca\/marcelowarkentin\/2018\/10\/17\/response-to-organization-and-systems-thinking-from-kamal-badesha\/embed\/#?secret=fjOuutreSv#?secret=egG1MWTd5e\" data-secret=\"egG1MWTd5e\" width=\"525\" height=\"296\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-129 size-medium alignright\" src=\"http:\/\/create.twu.ca\/chiefanalyzerofthings\/files\/2018\/10\/moh4skuqum4-300x191.jpg\" alt=\"\" width=\"300\" height=\"191\" srcset=\"https:\/\/create.twu.ca\/chiefanalyzerofthings\/files\/2018\/10\/moh4skuqum4-300x191.jpg 300w, https:\/\/create.twu.ca\/chiefanalyzerofthings\/files\/2018\/10\/moh4skuqum4-768x488.jpg 768w, https:\/\/create.twu.ca\/chiefanalyzerofthings\/files\/2018\/10\/moh4skuqum4-1024x651.jpg 1024w, https:\/\/create.twu.ca\/chiefanalyzerofthings\/files\/2018\/10\/moh4skuqum4.jpg 1600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>I really appreciated Marcelo&#8217;s response to Kamal&#8217;s post in sharing his experiences in communication and recognition with his own team.\u00a0 Marcelo mentioned in his post on the challenges he had with communication in Paraguay due to its culture is so important and relevant in our culture here in Canada as well.\u00a0 In my experiences as an Environmental Health Officer (EHO) in Vancouver, we routinely perform inspections at various restaurants and food places.\u00a0 Vancouver&#8217;s pride in its multi-ethnicity means we have many restaurant operators originated outside of Canada and allowing our citizens the opportunity to taste cuisines from all over the world.\u00a0 This also means as EHOs, we often have to work with operators from different cultures.\u00a0 If we are not culturally sensitive in our communications with operators, we often misunderstand each other and reach a different outcome.\u00a0 For instance, when a verbal order is directed to an operator who is accustomed\u00a0to the North American culture, we expect he\/she to listen to our instructions and ask questions if they do not understand.\u00a0 The &#8220;silence is agreement&#8221; model is often used.\u00a0 However,\u00a0in other cultures, silence can be interpreted differently.\u00a0 In order to &#8220;save face&#8221;,\u00a0 some operators would stay silent even when they are uncertain or confused by the situation.\u00a0 They may not agree with the directive but continue to keep silent.\u00a0 The result of this is the EHO would leave the premises thinking we an agreement was made and yet when returning later for a re-inspection, all the same issues persist because the operator did not understand what needs to be done.<\/p>\n<p>In a team setting, being culturally sensitive to each other becomes even more important.\u00a0 As mentioned in Hughes, Beatty, &amp; Dinwoodie (2014), &#8220;cultural differences [can] create walls within organizations&#8221; (pg. 151).\u00a0 If we are not careful as leaders, many misunderstanding can occur which lead to ineffective teams.\u00a0 Marcelo mentioned in his post about the difficulties\u00a0of communications in the Paraguay\u00a0culture.\u00a0 I agree with Marcelo that communicating with people in different cultures can be difficult and often lead to disagreements and conflicts.\u00a0 Lepsinger (2010) in Chapter 7 mentions &#8220;the outcome of an influence attempt is strongly affected by&#8230;cultural values&#8221; and suggests eleven different tactics on influencing others such as rational persuasion, appeals,\u00a0 and collaboration.\u00a0 \u00a0Various tactics can be used to communicate effectively with others and it is up to the leader to be able to strategically decide which method are the most effective for their staff with the consideration of their cultural background.<\/p>\n<p>&nbsp;<\/p>\n<p>References:<\/p>\n<p>Hughes, R., Beatty, K. &amp; Dinwoodie, D. (2014).\u00a0<em>Becoming a strategic leader : your role in your organization\u2019s enduring success<\/em>. San Francisco: Jossey-Bass.<\/p>\n<p>Lepsinger\u00a0 R. (2010).\u00a0<em>Closing the Execution Gap<\/em>. San Francisco: Jossey-Bass.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a response to Marcelo&#8217;s Response to Kamal&#8217;s post on Organization and Systems Thinking: Response to Organization and Systems Thinking from Kamal Badesha I really appreciated Marcelo&#8217;s response to Kamal&#8217;s post in sharing his experiences in communication and recognition with his own team.\u00a0 Marcelo mentioned in his post on the challenges he had with &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/create.twu.ca\/chiefanalyzerofthings\/2018\/10\/19\/response-to-marcelos-response-to-organization-and-systems-thinking-hc2\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Response to Marcelo&#8217;s response to Organization and Systems Thinking &#8211; HC2&#8221;<\/span><\/a><\/p>\n","protected":false},"author":960,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,6,11],"tags":[],"class_list":["post-127","post","type-post","status-publish","format-standard","hentry","category-health-education","category-ldrs501","category-post-3-1"],"_links":{"self":[{"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/posts\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/users\/960"}],"replies":[{"embeddable":true,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":3,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/posts\/127\/revisions"}],"predecessor-version":[{"id":131,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/posts\/127\/revisions\/131"}],"wp:attachment":[{"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/media?parent=127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/categories?post=127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/create.twu.ca\/chiefanalyzerofthings\/wp-json\/wp\/v2\/tags?post=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}