One of the remarkable things about being part of a large organization, The Salvation Army, is that we have a performance appraisal system in place. We call it PEAC: Performance, Excellence, and Coaching. Another one of the great things is that I just had to have one with an employee, which means that I\u2019m hoping I can use that for this post. We\u2019ll say his name is Bob.<\/p>\n
The questions I used were from Dan Rockwell\u2019s article, The Anatomy of Performance Enhancing Coaching Conversations. I will be known as \u201cDaniel,\u201d and Bob will be \u201cBob.\u201d<\/p>\n
Daniel \u2013 \u201cWhat skills\/behaviours are essential for success in your role as the Children\u2019s and Youth Director? Just list them.\u201d<\/p>\n
Bob \u2013 \u201cmanaging and training teams, ability to work with children and youth, problem-solving, authenticity, and the ability to be flexible in certain circumstances.\u201d<\/p>\n
Daniel \u2013 \u201cThanks for this. I would agree with that you\u2019ve said. If you were to give yourself a number, a rank, for each of these skills and behaviours, what would that be?\u201d<\/p>\n
Bob \u2013 \u201cI\u2019m not sure I understand.\u201d<\/p>\n
Daniel \u2013 \u201cYour proficiency, how well do you think you use these skills and behaviours on a scale on 1 to 10? Also, I\u2019m not going to comment on them because it\u2019s your rating.\u201d<\/p>\n
Bob \u2013 \u201cOh I get it, could you read them for me?\u201d<\/p>\n
Daniel \u2013 \u201cSure: Managing and training teams.\u201d<\/p>\n
Bob \u2013 \u201cI would give myself a 7 when it comes to this \u201c<\/p>\n
Daniel \u2013 \u201cAbility to work with children and youth?\u201d<\/p>\n
Bob \u2013 \u201c8.\u201d<\/p>\n
Daniel \u2013 \u201cProblem-solving?\u201d<\/p>\n
Bob \u2013 \u201c6.\u201d<\/p>\n
Daniel \u2013 \u201cAuthenticity?\u201d<\/p>\n
Bob \u2013 \u201c5.\u201d<\/p>\n
Daniel \u2013 \u201cAnd the ability to be flexible in certain circumstances?\u201d<\/p>\n
Bob \u2013 \u201c7.\u201d<\/p>\n
Daniel \u2013 \u201cThat\u2019s great. I\u2019m wondering now if you can narrow that list down now to about two items, which do you see as most important?\u201d<\/p>\n
Bob \u2013 \u201cI would say that managing and training teams would be at the top of this list because that\u2019s my role. I was hired to not only introduce children\u2019s and youth programs to the church but also help create and train a team for these children and youth.\u201d<\/p>\n
Daniel \u2013 \u201cI\u2019m thrilled that you recognize this because it\u2019s so true. We put so much responsibility on a single person that it can become overwhelming. I appreciate that you see the importance of creating and managing teams. So, you gave yourself a 7 in regards to managing and training teams, what are some steps that you can take to move from a 7 to an 8?\u201d<\/p>\n
Bob \u2013 \u201cI believe that I need to take more initiative with the team. What I mean by this is to not just have the team in place but to help develop them as leaders in the church and empower them.\u201d<\/p>\n
Daniel \u2013 \u201cThat makes sense, and we would appreciate that. How are you going to do that though?\u201d<\/p>\n
Bob \u2013 \u201cWell, right now we meet once a month to discuss issues, and we look at the program as a whole; however, I could also use that time to speak into them personally and ask how they\u2019re doing and we can develop them<\/em> and not just the program.\u201d<\/p>\n Daniel \u2013 \u201cAnd when is your next meeting?\u201d<\/p>\n Bob \u2013 \u201cNext week, as it\u2019s a new month soon.\u201d<\/p>\n Daniel \u2013 \u201cSo this is something that you could easily implement then?\u201d<\/p>\n Bob \u2013 \u201cAbsolutely, I just need to take the initiative and do it.\u201d<\/p>\n Daniel \u2013 \u201cAwesome, I look forward to hearing how your team responds to it.\u201d<\/p>\n The conversation went on where he said his second most important skill which was the ability to work with children and youth. I then proceeded to engage him and ask how he could move that from an 8 to a 9.<\/p>\n It was a great conversation, and I thoroughly enjoyed the framework that Dan Rockwell set forth.<\/p>\n References:<\/p>\n