Role playing with Wafa was an interesting experience to learn about her incredibly busy life, balancing both work and family. Wafa has a bachelor\u2019s degree in medical laboratory science, and has been working for more than 10 years in healthcare system. She has three kids and enjoys travelling and learning a new things.<\/p>\n
Wafa works in a laboratory, where she needs to have exceptional organizational skills. When the trauma room in the emergency department send patients\u2019 specimens as a stat, that\u2019s the time when Wafa works at her best. Wafa is required to report patient\u2019s results with virtually no time available. This is part of her point of care testing that she provides to patients in the Emergency (ER), Critical Care Unit (CCU) and High Acuity Unit (HAU).<\/p>\n
Wafa\u2019s coworkers and department lead, see her as someone that can get work done efficiently. Wafa prioritizes her work list according to the timeline that she sets for herself and to accommodate her coworkers needs. When Wafa\u2019s coworkers ask for help, she is happy to provide troubleshooting tips to resolve. Being in charge, the role requires responsibility for managing all aspects of works during the operation. This can be processing patient\u2019s samples or delegating tasks between co-workers. In that regard, Wafa\u2019s focus is on providing the best care and reliable results to her patients to ensure their satisfaction in every interaction. In addition to that Wafa ensures patient results are reported within the proper turnaround time and takes appropriate action when this does not happen.<\/p>\n
Wafa\u2019s current goal is to complete her MA in Healthcare Leadership as well as pursue a Management position such as team lead or site supervisor. As an emergent leader, Wafa needs to be knowledgeable on how to operate in her working area within the lab. She must communicate effectively with the rest of the team and frontline staff. She must do this within a manageable timeline, keeping everyone informed. Wafa knows she must delegate and assign work to her team and share responsibility as well as accountability. Wafa employs problem-solving skills that she has learned during her work experience. To a certain extent, by doing so it enables Wafa to learn skills so that once in a Senior Manager position, she will be equipped to deal with stressful situations that require her to stay calm and focused. Wafa works to employ leadership skills such as active listening, motivating staff, and clearly communicating organizational goals. In working with staff she provides them with an employee development plan, to help them to reach their goals as well as align them with the organizational mission and values. Wafa knows that supporting employee\u2019s in decision making, requires empowering and motivating them to be autonomous and self-directed.<\/p>\n
I would say that Wafa is well on her way to achieving her goal of a more senior leadership position. She is goal oriented and has taken those plans into action by pursuing her MA in Healthcare Leadership. She displays the right attitude in wanting to achieve organizational goals as well as she is someone that is always willing to step in and help where she can. Wafa is a constant learner, always wanting to improve herself. Wafa is an example of a servant leader and is set up for a successful career in her organization.<\/p>\n","protected":false},"excerpt":{"rendered":"
Role playing with Wafa was an interesting experience to learn about her incredibly busy life, balancing both work and family. Wafa has a bachelor\u2019s degree in medical laboratory science, and has been working for more than 10 years in healthcare system. She has three kids and enjoys travelling and learning a new things. Wafa works … <\/p>\n