According to John Smart(2015),the three technology including communication technology, computing technology and nano technology has accelerated to change our world. \u00a0The uprise of the new communication technology with the internet has been bringing our life drastic change in many ways. The society is changing at an unprecedented speed and complicity that many companies face on the issue of how to adjust themselves.<\/p>\n
The long strike of Canada Post union reveals their severe situations. Canada Post has been a monopoly corporation in charge of mail delivery. Decline of mail volume stuck their revenue from the postal monopoly and forced them to an acute countermeasure. Based of the situations, Canada Post developed Five-point Action Plan in 2013 including using transit to using community mailboxes instead of door-to-door delivery, introducing tiered pricing, reinforce of the retail network by opening more franchise postal outlets that cost less than corporate post offices, more efficient streamlining operations, and decrease the cost of labor(Government of Canada, 2016). While the size of letter mail business has become smaller, the demand of parcel business has been growing rapidly due to growing the popularity of online shopping among people. (Government of Canada, 2016) Canada Post is trying to shift their main business from letter mail to parcels. Despite their efforts, their innovation is slow and still they need to seek further fundamental and transformational changes to catch up the world changing at the accelerating speed. However, reformation seems not to be easy for Canada post because of their labour costs, a large pension obligation, and most of all, their culture which is slow to change(Bickis, 2018).<\/p>\n
John Smart states that \u201cfutures are blend of Possible, Probably, and Preferable. (2016).\u00a0Possible contains knowledge management ideation and innovation in the organization on the evolutionary side. Probable contains foresight to deal with risk management to protect and prediction on the develop side. Then, leaders lead people to Preferable future using visioning and strategic planning. Finally, these three components blended each other to define the organization\u2019s future (Smart, 2016). Therefore, when an organization has to change, leaders must have the ability of foresight as well as planning and visioning. Greenleaf also defined foresight is one of the ten abilities which leaders should foster as a servant leader(Northouse, 2018). Addition to it, certain framework is important to produce idea generation for organizations, especially small and medium size of business (Perkins, Lean, & Newbery, 2017).<\/p>\n
I think the history of monopoly\u00a0of Canada post<\/span>\u00a0<\/span>\u00a0for 200 years caused the deficient of framework of innovation prevent from their flexibility for changes. If I could add something for it is bringing the outside power to innovate because public organizations often hardly have the climate to bring innovation easily.<\/span><\/p>\n The change of modern society is so acute and revolutionary that we hardly predict and foresight to plan for the future but we should not forget to put the customer as the most priority following the lesson from Jack Ma (Cited by E-learnig, 2016, June 23) and be flexible to adjust the changes.<\/p>\n Reference<\/p>\n Bickis, I. (2018, November 21,). \u2018Canada Post is dying before our eyes\u2019: Strike exposes how postal service has changed in online era. Financial Post. Retrieved from https:\/\/business.financialpost.com\/news\/retail-marketing\/canada-post-strike-reveals-the-shifting-nature-of-the-postal-service<\/p>\n E-learnig. (2016, June 23).\u00a0Keys to Success from Jack Ma | Self-Made Billionaire and CEO of Alibaba\u00a0[Video File]. Retrieved from\u00a0https:\/\/www.youtube.com\/watch?v=9WjHZ5wLe6w<\/p>\n Government of Canada. (2016). Canada Post in the digital age: Discussion paper Retrieved from https:\/\/www.tpsgc-pwgsc.gc.ca\/examendepostescanada-canadapostreview\/rapport-report\/consult-eng.html#a2<\/p>\n Northouse, P. G. (2010).\u00a0Leadership: Theory and practice<\/em>. (5th ed.). Thousand Oaks, CA: Sage Publications<\/p>\n Perkins, G., Lean, J., & Newbery, R. (2017). The Role of Organizational Vision in Guiding Idea Generation within SME Contexts. Creativity and Innovation Management. 26(1), 75-90<\/p>\n Smart, J. M. (2015, April 8).\u00a0John Smart \u2013 Leadership of Tech Change \u2013 WFS2013 [Video File]. Retrieved from https:\/\/www.youtube.com\/watch?v=QhdWqLNUJns<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" According to John Smart(2015),the three technology including communication technology, computing technology and nano technology has accelerated to change our world. \u00a0The uprise of the new communication technology with the internet has been bringing our life drastic change in many ways. The society is changing at an unprecedented speed and complicity that many companies face on … <\/p>\n