{"id":72,"date":"2020-04-30T12:19:06","date_gmt":"2020-04-30T19:19:06","guid":{"rendered":"https:\/\/edtechuvic.ca\/edci335\/?page_id=72"},"modified":"2020-06-29T17:23:46","modified_gmt":"2020-06-29T17:23:46","slug":"support","status":"publish","type":"page","link":"https:\/\/create.twu.ca\/soe-basic\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h4>Helpdesk<\/h4>\n<ul>\n<li>The computer help desk is open to all TWU students for general technical help.<\/li>\n<li>Hours: Monday to Friday (closed statutory holidays)<\/li>\n<li>Tel: 604-882-4357<\/li>\n<li>Email: <a href=\"mailto:helpdesk@uvic.ca\" target=\"_blank\" rel=\"noopener noreferrer\">twit@twu.ca<\/a><\/li>\n<li><a href=\"https:\/\/trinitywestern.teamdynamix.com\/TDClient\/1904\/Portal\/KB\/ArticleDet?ID=16267\" target=\"_blank\" rel=\"noopener noreferrer\">TWU Helpdesk<\/a><u><\/u><u><\/u><\/li>\n<\/ul>\n<h4>Course Community, Learning Pod, &amp; Instructor<\/h4>\n<p>Please don&#8217;t hesitate to reach out to your course community via Slack (to the whole group or via DM to individuals or groups) to discuss your work. Your learning pod will also be very important in providing a supportive group of peers to help you to navigate the course. You, of course, are welcome to reach out to your instructor via the phone, text, email, or Slack options provided to you on the course outline and as they appear on the Social Spaces page for your section.<\/p>\n<p><em>Insert Instructor Contact Information here.<\/em><\/p>\n<h4>Norma Marion Alloway Library<\/h4>\n<p><a href=\"https:\/\/www.twu.ca\/library\" target=\"_blank\" rel=\"noopener noreferrer\">TWU Library Website<\/a><\/p>\n<p>The <a href=\"https:\/\/libguides.twu.ca\/help\" target=\"_blank\" rel=\"noopener noreferrer\">Ask A Librarian<\/a> contains resources and information including:<\/p>\n<p>&#8211; \u00a0\u00a0\u00a0 AskAway Live Chat<\/p>\n<p>&#8211; \u00a0\u00a0\u00a0 Email a Librarian: <a href=\"mailto:infodesk@twu.ca\" target=\"_blank\" rel=\"noopener noreferrer\">infodesk@twu.ca<\/a><\/p>\n<p><a href=\"https:\/\/libguides.twu.ca\/education_home\" target=\"_blank\" rel=\"noopener noreferrer\">Guide to Education Resources in TWU Library<\/a><\/p>\n<p><a href=\"https:\/\/libguides.twu.ca\/COVID19\/holds_pickup\" target=\"_blank\" rel=\"noopener noreferrer\">Contactless Holds Pickup Instructions<\/a><\/p>\n<p><a href=\"https:\/\/libguides.twu.ca\/extension\" target=\"_blank\" rel=\"noopener noreferrer\">Using the Library at a Distance<\/a><\/p>\n<h4>Education Librarian:<\/h4>\n<p>Duncan Dixon, Reference Librarian for Education<\/p>\n<p>Phone:\u00a0604-513-2121 x 3923<\/p>\n<p>E-mail: <a href=\"mailto:duncan.dixon@twu.ca\" target=\"_blank\" rel=\"noopener noreferrer\">duncan.dixon@twu.ca<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Shelly Spencer, Curriculum Resource Center<\/p>\n<p>Phone: 604-513-2121 x 3916<\/p>\n<p>E-mail: <a href=\"mailto:CRC@twu.ca\" target=\"_blank\" rel=\"noopener noreferrer\">CRC@twu.ca<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Helpdesk The computer help desk is open to all TWU students for general technical help. Hours: Monday to Friday (closed statutory holidays) Tel: 604-882-4357 Email: twit@twu.ca TWU Helpdesk Course Community, Learning Pod, &amp; Instructor Please don&#8217;t hesitate to reach out to your course community via Slack (to the whole group or via DM to individuals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish","hentry","post-preview"],"_links":{"self":[{"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":3,"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":1236,"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/pages\/72\/revisions\/1236"}],"wp:attachment":[{"href":"https:\/\/create.twu.ca\/soe-basic\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}