Learning Activity 6.3

For this activity, I chose to focus on Carter and Baghurst’s (2014) article The Influence of Servant Leadership on Restaurant Employee Engagement.

1. Did the researcher(s) use at least three strategies to validate the findings?
   Rating: 3/3
   Yes, the authors checked the validity of their results through careful participant selection, triangulation, a modified van Kaam method (Carter & Baghurst, 2014, p. 456). Careful participation selection was employed by recruiting participants through carefully written emails and assuring each employee of the confidentiality of their responses (Carter & Baghurst, 2014, p. 456). This was necessary so that employees would not feel obligated to participate or feel that their employment would be affected by their participation, or lack thereof, in the study  (Carter & Baghurst, 2014, p. 456). Triangulation of survey responses and work observations were done on the data collected as well  (Carter & Baghurst, 2014, p. 456). Lastly, Carter and Baghurst (2014) used a modified van Kaam method to sort and group the data collected (p. 456).
2. Did the findings include a good description of the people, places, or events in the study?
   Rating: 3/3
   Yes, the findings included a thorough description of the process and procedure of the study  (Carter & Baghurst, 2014, p. 455-459). The authors specified the location of the focus groups, which was at the restaurant for the sake of comfort and convenience for the participants  (Carter & Baghurst, 2014, p. 455). The authors listed all five questions asked in the focus groups as well as the general theme of the answers given by the participants  (Carter & Baghurst, 2014, p. 457-459).
3. Did the findings include appropriate themes about the central phenomenon?
   Rating: 3/3
   Yes, the authors grouped their findings into five themes regarding servant leadership (Carter & Baghurst, 2014, p. 459-460). The themes were servant leadership experience, why people stay, servant leadership traits, impact of servant leadership, and application of servant leadership (Carter & Baghurst, 2014, p. 459-460).
4. Did the findings provide a good exploration of the central phenomenon?
   Rating: 3/3
   Yes, the authors discussed the findings and and made insightful and detailed connections to servant leadership (Carter & Baghurst, 2014, p. 459-460).

References

Carter, D., & Baghurst, T. (2014). The Influence of Servant Leadership on Restaurant Employee Engagement. Journal Of Business Ethics, 124(3), 453-464. doi:10.1007/s10551-013-1882-0

Original assignment post found here.