Response to HC 1 Leader Post 7.1

“One thing I would suggest to our team for future conflict resolution is creating an education piece for all staff. There are many good resources and courses for conflict resolution that I feel my organization would benefit from”, (HC1 post 7.1).  Thank you for sharing this HC1, I also work with Fraser Health and time to time deal with situations where conflict arises.  Actually there is always some sort of concern voiced by staff, which can easily create conflict.  Although, there may be resources out there, I don’t see there are many workshops held for staff to learn how to manage conflict.  Fraser health has the respectable workplace policy, however I agree if more emphasis was given to educate staff, the less conflict there would be.  It would be wise to have educational seminars that would teach staff how to constructively manage conflict, and respect the other party as well.  What would your team recommend Fraser health could benefit from? Is there a particular conflict management course or resource you have in mind?