Response to Cooperation in a National Company of China: Seems Effective, yet Conflicts Lie Underneath

ET1-MSSL, Health & Education, health and education, ldrs501, Post 7.1
\

Read the original post from Layla here:  https://create.twu.ca/ldrs501/2018/11/12/cooperation-in-a-national-company-of-china-seems-effective-yet-conflicts-lie-underneath/

Reading through your post, Layla, I was struck by how easy it would be to confuse compliance with cooperation.  State Grid sounds like a large company with many departments who need to coordinate with each other.  Your role in training and educating employees must be critical to ensuring alignment with the company’s MVV.  When you mention that you must include the Communist ideal of “working for the collective goals, yielding in conflicts, and teamwork” (Zhang, 2018, para. 2), I wondered how closely that aligns with strategic teams where “trust and strong relationships must also exist between the team and other key teams in the organization” (Hughes et al., 2014, p. 210)?  Is this more of an ideology of obedience for greater uniformity or are these ideals to truly have employees at all levels think in alignment with the MVV and thus produce more innovative and creative solutions to the company’s issues?

It is difficult for me to grasp the day-to-day functioning in a business world since I have been in the classroom several decades.  Systems of rewards for quality work and company allegiance do not exist in my workplace.  Years ago I discovered the odd truth in education that those who need little assistance and are hard-working, innovative thinkers usually get more work and more challenging classes; teachers who are less efficient, take all their sick days, or lament a great deal tend to receive more assistance or grace:  “those who do, do more and those who don’t, get help” seems to be the mantra.  I do not think this model would work well in your company or in many businesses, do you?

Integrity.  You mentioned integrity is a core value for your company (Zhang, 2018, para. 1).  Who is to show integrity and how is this core value modelled by the leaders?  “Leading with integrity is one of the great challenges of leadership” (Suggs, 2012, para. 1).  Since leading with integrity means to lead completely (Sugg, para. 4) and TSL leaders seek to build up their followers, leaders with integrity should put others first.  Is this exemplified in the leaders of your company?  Galbraith (2014) discusses that training in an organization needs to be continuous and targeted at cross-unit participants because it builds relationships which adds to the network (p. 145). Do you also train leaders, Layla, or do you train staff according to the changing needs of the organization and the vision of its leaders?

At the end of your post you discuss some of the conflicts that occur in your company more frequently at the lower level, and, to female workers.  The inability for their voices to be heard by leaders at higher levels must create inequities among employees.  How can this be addressed in your company?  Is this a problem for which people are seeking a solution or is this just an inevitable condition of a large company?  Hughes et al. say that often “too little attention is paid to the human element of strategy” and yet “organizations need to be as intentional about leadership strategy as they are about business strategy” (2014, p. 12).  Is the company growing in its awareness of the human emotions, needs, and beliefs that can impact their efficiency in maintaining alignment with their core values?

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels. San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco: Jossey-Bass.

Suggs, D. (2012) Leading with integrity. Retrieved from http://www.delsuggs.com/articles/Leading%20with%20Integrity.pdf

Zhang, L. (2018). Cooperation in a national company of china: Seems effective, yet conflicts lie underneath [Blog Post].  Retrieved from https://create.twu.ca/ldrs501/2018/11/12/cooperation-in-a-national-company-of-china-seems-effective-yet-conflicts-lie-underneath/

Response to Tegelberg’s Conflict and Cooperation Post 7.1

ET1-MSSL, health and education, ldrs501, Post 7.1, response post
\

The original post which precipitated this response can be found at this link: https://create.twu.ca/robtegelberg/2018/11/12/post-7-1-conflict-and-cooperation/

Your post, Rob, was delightful yet difficult for me to read: delightful due to the revelation that a positive and supportive workplace exists in education; difficult because it widens the gap between the reality of my current work environment and the way it could be.  It is fascinating to know that a Christian school can bring so many faiths together (Tegelberg, 2018, line10) and create a supportive environment for staff and students alike!  “This is evident when listening to staff conversations, or interactions between staff and students” (Tegelberg, 2018, line 14). Bridge Builder 2 in Closing the Execution Gap promotes the idea of assuming value in people while we expect top performance from them in the areas of their strengths.  By focusing on what staff—and perhaps even students—do well, everyone’s self-esteem is bolstered to where they are all willing to put in more effort (Lepsinger, 2010, p. 72).

I was intrigued with your statement, “They use professional development as a tool to grow the various skills of the staff members to create a more diverse and well rounded team” (Tegelberg, 2018, para. 3).  Do you think there is an optimal amount of diversity before there is noticeable divergence from the MVV of your school (Galbraith, 2014, p. 238)? Public school teachers are always participating in professional development (pro-d) with five designated pro-d days each school year. We also have locally offered workshops after school to promote programs and resources that are District-approved.  Every second month we have a two-hour session with our own staff called After-School Collaboration which should be to create unified skill development on staff chosen by us. My school usually goes in a direction determined by our principal. Although it is important for everyone to learn new functional skills and processes (Galbraith, 2014, p.145), the relationships we need to build to work more cohesively would be a better focus for our staff at this point.

Addressing Some of the Discussion Questions

  1. Beginning conflict resolution with prayer is not your every day practice in public schools even when there are many Christian teachers. We do have conversations and support each other through prayer and check-ins. Many of my administrators over the years have been Christians which is evident in how they interact with staff, how they plan for the growth and development of the school, and how they deal with recalcitrant students.

Image result for prayer images (Udodiong, 2018)

“Look to the Lord and his strength; seek His face always” – 1 Chronicles 16:11

The last time I prayed together with staff at a school was about 6 years ago. Most of the intermediate staff (9 teachers) were Christians so we tried to meet every 2nd week after school to talk and pray together. The principal saw us meeting one day and asked us why we were meeting.  She must have been insecure because the next time the teachers were at intermediate collaboration, she was antagonistic, negative, and yelled at them for not being supportive and encouraging with the rest of the staff.  In the Spring when jobs were posted for this school, she did not even interview me for the position I had held all year on a temporary contract, a prime example of relative power being applied to direct the outcomes (Lepsinger, 2010, p. 197).  It was after this experience that the District relocated me year-after-year to various high-needs schools. This way of teaching was in stark contrast to all my previous 20 years of teaching which made it difficult to keep a positive attitude in the changing circumstances.

At my current school, conflict resolution protocols would be helpful.  Divisions occur when people speak their minds at staff meetings as well as call out others openly under the guise of humour.  Treating each other respectfully seems challenging at this school and yet everyone can work together to achieve larger projects.  Hearing words of encouragement, support, or affirmations is rarer than it should be in a place where we are educating children to be caring, productive, solution-oriented members of society.  “The primary goal of Social Studies education is to give students the knowledge, skills, and competencies to be active, informed citizens who are able to think critically, understand and explain the perspectives of others, make judgments, and communicate ideas effectively” (BC, 2018, para. 1).

  1. Dealing with negative school culture, gossip, and grumbling is challenging when the root is unknown. Since there are several staff members at my current school who have worked in this one location for over 10 years and I am just in my 4th year, the actual development of some of the isolated styles of teaching are a mystery. However, in my short time there, the climate is continuing to deteriorate without a seeming awareness or effort to stem the decline.  “One of the most important elements of leadership strategy pertains to the desired culture in an organization, and that translates in an SLT to examining the influence processes within the team itself” (Hughes et al., 2014, p. 209).  Rapid growth and a significant increase in severe behaviour students in every classroom is adding to the stress and feelings of defeat. I am not confident I am making changes in my work place, but I do try to stop in on one or more colleagues each day to see how they are doing.  It changes my mindset and fosters a small sense of relationship built through trust (Bass & Riggio, 2006, p. 53).  Since my classroom is a in a portable this year, I must make an extra effort to connect with staff inside the school since they will not be swinging past my class to have chats.  Supporting, encouraging, and assisting my colleagues is part of my planned legacy at this point in my career; I don’t get to see the day-to-day functioning of the rest of the school, but I am also not caught up in all the drama.

References

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). New York, NY: Psychology Press.

BC Curriculum, (2018).  Core competencies: Introduction to social studies.  Retrieved from https://curriculum.gov.bc.ca/curriculum/social-studies/core/introduction

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels (3rd ed.). San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success (2nd ed.). San Francisco: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.

Tegelberg, R. (2018). Conflict and Cooperation. [Blog Post] Retrieved from https://create.twu.ca/robtegelberg/2018/11/12/post-7-1-conflict-and-cooperation/

Udodiong, I. (February 25, 2018) Prayer: 5 bible verses that prove that praying is truly the key. Retrieved from https://www.pulse.ng/communities/religion/5-bible-verses-that-prove-that-prayer-is-truly-the-key-id8035248.html

Response to HC1 Leader Post 7.1

ET1-MSSL, health and education, ldrs501, Post 7.1, response post
\

Enjoy reading the original post from Jessica Sawatzky here: https://create.twu.ca/jessicalaugsawatzky/2018/11/12/hc-1-leader-post-7-1/

Internet of Things: The Digital Future of Value-based Care

(Retrieved from https://hitconsultant.net/2017/11/03/internet-things-digital-future-value-based-care/)

The description you provide of your work environment in your Week 7 post on Conflict and Cooperation creates a mental image of a smoothly operating work place, Jessica.  You mention the earlier friction while developing the mission, vision, and values but since that was before your arrival, you have no experience with that conflict. I appreciate your mention of the time it takes to allow the MVV become part of everyone’s daily practice (Sawatzky, 2018, para. 1).  In all our readings, discussion posts, and assignments, we present the MVV as able to cure many workplace issues and miraculously bring unanimous alignment among staff members. I have not found it to be this way; people still need to make the decisions to follow the principles of the MVV and make choices in line with the organizational policies. “SLTs generally can only be as strategically effective as the organization’s overall strategy itself is both well reasoned and clear” (Hughes, Beatty, & Dinwoodie, 2014, p. 208).

What happens when there are disagreements in your workplace?  Lepsinger (2010) says that “despite having shared goals in place, the people you depend on to get things done often have different perspectives” (p. 180).  You mention your department has “been very transparent in their attempts to enhance the corporate working environment” (Sawatzky, 2018, para. 3) but when there are differing opinions, does seniority play a part in resolving differing perspectives?  Working in a union environment always adds another layer of protocols and ethics to follow.  From your description, it does seem like your leadership is assuming value in all employees and providing balanced responses to potential issues (Hughes et al., 2014, p. 57).

When discussing synergy being the result of good decision-making, Galbraith acknowledges that “the challenge for the solution provider is to get all of its business units to work together” (2014, p. 266).  You shared a situation of conflict between two departments which was noticeably time consuming and your “productivity took a nosedive during that time” (Sawatzky, 2018, para. 5).  Is there another method you have learned through strategic leadership thinking and acting which may have resolved the interdepartmental issues in a more efficient manner?

You mention you are a visionary, Jessica and are working on developing your ability to deal with smaller details.  Hughes et al. discuss the need to focus on what employees do well and help them improve in areas where they may struggle (2014, p. 58).  How do you apply this to your employees?  Are you better able to see where some of your struggling colleagues and employees have strengths and then develop a plan for them to increase their skillset in a broader way?

Thank you, Jessica, for revealing some of the strategic problem solving and conflict resolution practices of your organization!

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels. San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.

Sawatzky, J. (2018).  HC 1 leader post 7.1. [Blog Post] Retrieved November 13, 2018 from https://create.twu.ca/jessicalaugsawatzky/2018/11/12/hc-1-leader-post-7-1/