Response to Cooperation in a National Company of China: Seems Effective, yet Conflicts Lie Underneath

ET1-MSSL, Health & Education, health and education, ldrs501, Post 7.1
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Read the original post from Layla here:  https://create.twu.ca/ldrs501/2018/11/12/cooperation-in-a-national-company-of-china-seems-effective-yet-conflicts-lie-underneath/

Reading through your post, Layla, I was struck by how easy it would be to confuse compliance with cooperation.  State Grid sounds like a large company with many departments who need to coordinate with each other.  Your role in training and educating employees must be critical to ensuring alignment with the company’s MVV.  When you mention that you must include the Communist ideal of “working for the collective goals, yielding in conflicts, and teamwork” (Zhang, 2018, para. 2), I wondered how closely that aligns with strategic teams where “trust and strong relationships must also exist between the team and other key teams in the organization” (Hughes et al., 2014, p. 210)?  Is this more of an ideology of obedience for greater uniformity or are these ideals to truly have employees at all levels think in alignment with the MVV and thus produce more innovative and creative solutions to the company’s issues?

It is difficult for me to grasp the day-to-day functioning in a business world since I have been in the classroom several decades.  Systems of rewards for quality work and company allegiance do not exist in my workplace.  Years ago I discovered the odd truth in education that those who need little assistance and are hard-working, innovative thinkers usually get more work and more challenging classes; teachers who are less efficient, take all their sick days, or lament a great deal tend to receive more assistance or grace:  “those who do, do more and those who don’t, get help” seems to be the mantra.  I do not think this model would work well in your company or in many businesses, do you?

Integrity.  You mentioned integrity is a core value for your company (Zhang, 2018, para. 1).  Who is to show integrity and how is this core value modelled by the leaders?  “Leading with integrity is one of the great challenges of leadership” (Suggs, 2012, para. 1).  Since leading with integrity means to lead completely (Sugg, para. 4) and TSL leaders seek to build up their followers, leaders with integrity should put others first.  Is this exemplified in the leaders of your company?  Galbraith (2014) discusses that training in an organization needs to be continuous and targeted at cross-unit participants because it builds relationships which adds to the network (p. 145). Do you also train leaders, Layla, or do you train staff according to the changing needs of the organization and the vision of its leaders?

At the end of your post you discuss some of the conflicts that occur in your company more frequently at the lower level, and, to female workers.  The inability for their voices to be heard by leaders at higher levels must create inequities among employees.  How can this be addressed in your company?  Is this a problem for which people are seeking a solution or is this just an inevitable condition of a large company?  Hughes et al. say that often “too little attention is paid to the human element of strategy” and yet “organizations need to be as intentional about leadership strategy as they are about business strategy” (2014, p. 12).  Is the company growing in its awareness of the human emotions, needs, and beliefs that can impact their efficiency in maintaining alignment with their core values?

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels. San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco: Jossey-Bass.

Suggs, D. (2012) Leading with integrity. Retrieved from http://www.delsuggs.com/articles/Leading%20with%20Integrity.pdf

Zhang, L. (2018). Cooperation in a national company of china: Seems effective, yet conflicts lie underneath [Blog Post].  Retrieved from https://create.twu.ca/ldrs501/2018/11/12/cooperation-in-a-national-company-of-china-seems-effective-yet-conflicts-lie-underneath/

Response to Tegelberg’s Conflict and Cooperation Post 7.1

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The original post which precipitated this response can be found at this link: https://create.twu.ca/robtegelberg/2018/11/12/post-7-1-conflict-and-cooperation/

Your post, Rob, was delightful yet difficult for me to read: delightful due to the revelation that a positive and supportive workplace exists in education; difficult because it widens the gap between the reality of my current work environment and the way it could be.  It is fascinating to know that a Christian school can bring so many faiths together (Tegelberg, 2018, line10) and create a supportive environment for staff and students alike!  “This is evident when listening to staff conversations, or interactions between staff and students” (Tegelberg, 2018, line 14). Bridge Builder 2 in Closing the Execution Gap promotes the idea of assuming value in people while we expect top performance from them in the areas of their strengths.  By focusing on what staff—and perhaps even students—do well, everyone’s self-esteem is bolstered to where they are all willing to put in more effort (Lepsinger, 2010, p. 72).

I was intrigued with your statement, “They use professional development as a tool to grow the various skills of the staff members to create a more diverse and well rounded team” (Tegelberg, 2018, para. 3).  Do you think there is an optimal amount of diversity before there is noticeable divergence from the MVV of your school (Galbraith, 2014, p. 238)? Public school teachers are always participating in professional development (pro-d) with five designated pro-d days each school year. We also have locally offered workshops after school to promote programs and resources that are District-approved.  Every second month we have a two-hour session with our own staff called After-School Collaboration which should be to create unified skill development on staff chosen by us. My school usually goes in a direction determined by our principal. Although it is important for everyone to learn new functional skills and processes (Galbraith, 2014, p.145), the relationships we need to build to work more cohesively would be a better focus for our staff at this point.

Addressing Some of the Discussion Questions

  1. Beginning conflict resolution with prayer is not your every day practice in public schools even when there are many Christian teachers. We do have conversations and support each other through prayer and check-ins. Many of my administrators over the years have been Christians which is evident in how they interact with staff, how they plan for the growth and development of the school, and how they deal with recalcitrant students.

Image result for prayer images (Udodiong, 2018)

“Look to the Lord and his strength; seek His face always” – 1 Chronicles 16:11

The last time I prayed together with staff at a school was about 6 years ago. Most of the intermediate staff (9 teachers) were Christians so we tried to meet every 2nd week after school to talk and pray together. The principal saw us meeting one day and asked us why we were meeting.  She must have been insecure because the next time the teachers were at intermediate collaboration, she was antagonistic, negative, and yelled at them for not being supportive and encouraging with the rest of the staff.  In the Spring when jobs were posted for this school, she did not even interview me for the position I had held all year on a temporary contract, a prime example of relative power being applied to direct the outcomes (Lepsinger, 2010, p. 197).  It was after this experience that the District relocated me year-after-year to various high-needs schools. This way of teaching was in stark contrast to all my previous 20 years of teaching which made it difficult to keep a positive attitude in the changing circumstances.

At my current school, conflict resolution protocols would be helpful.  Divisions occur when people speak their minds at staff meetings as well as call out others openly under the guise of humour.  Treating each other respectfully seems challenging at this school and yet everyone can work together to achieve larger projects.  Hearing words of encouragement, support, or affirmations is rarer than it should be in a place where we are educating children to be caring, productive, solution-oriented members of society.  “The primary goal of Social Studies education is to give students the knowledge, skills, and competencies to be active, informed citizens who are able to think critically, understand and explain the perspectives of others, make judgments, and communicate ideas effectively” (BC, 2018, para. 1).

  1. Dealing with negative school culture, gossip, and grumbling is challenging when the root is unknown. Since there are several staff members at my current school who have worked in this one location for over 10 years and I am just in my 4th year, the actual development of some of the isolated styles of teaching are a mystery. However, in my short time there, the climate is continuing to deteriorate without a seeming awareness or effort to stem the decline.  “One of the most important elements of leadership strategy pertains to the desired culture in an organization, and that translates in an SLT to examining the influence processes within the team itself” (Hughes et al., 2014, p. 209).  Rapid growth and a significant increase in severe behaviour students in every classroom is adding to the stress and feelings of defeat. I am not confident I am making changes in my work place, but I do try to stop in on one or more colleagues each day to see how they are doing.  It changes my mindset and fosters a small sense of relationship built through trust (Bass & Riggio, 2006, p. 53).  Since my classroom is a in a portable this year, I must make an extra effort to connect with staff inside the school since they will not be swinging past my class to have chats.  Supporting, encouraging, and assisting my colleagues is part of my planned legacy at this point in my career; I don’t get to see the day-to-day functioning of the rest of the school, but I am also not caught up in all the drama.

References

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). New York, NY: Psychology Press.

BC Curriculum, (2018).  Core competencies: Introduction to social studies.  Retrieved from https://curriculum.gov.bc.ca/curriculum/social-studies/core/introduction

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels (3rd ed.). San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success (2nd ed.). San Francisco: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.

Tegelberg, R. (2018). Conflict and Cooperation. [Blog Post] Retrieved from https://create.twu.ca/robtegelberg/2018/11/12/post-7-1-conflict-and-cooperation/

Udodiong, I. (February 25, 2018) Prayer: 5 bible verses that prove that praying is truly the key. Retrieved from https://www.pulse.ng/communities/religion/5-bible-verses-that-prove-that-prayer-is-truly-the-key-id8035248.html

Response to HC1 Leader Post 7.1

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Enjoy reading the original post from Jessica Sawatzky here: https://create.twu.ca/jessicalaugsawatzky/2018/11/12/hc-1-leader-post-7-1/

Internet of Things: The Digital Future of Value-based Care

(Retrieved from https://hitconsultant.net/2017/11/03/internet-things-digital-future-value-based-care/)

The description you provide of your work environment in your Week 7 post on Conflict and Cooperation creates a mental image of a smoothly operating work place, Jessica.  You mention the earlier friction while developing the mission, vision, and values but since that was before your arrival, you have no experience with that conflict. I appreciate your mention of the time it takes to allow the MVV become part of everyone’s daily practice (Sawatzky, 2018, para. 1).  In all our readings, discussion posts, and assignments, we present the MVV as able to cure many workplace issues and miraculously bring unanimous alignment among staff members. I have not found it to be this way; people still need to make the decisions to follow the principles of the MVV and make choices in line with the organizational policies. “SLTs generally can only be as strategically effective as the organization’s overall strategy itself is both well reasoned and clear” (Hughes, Beatty, & Dinwoodie, 2014, p. 208).

What happens when there are disagreements in your workplace?  Lepsinger (2010) says that “despite having shared goals in place, the people you depend on to get things done often have different perspectives” (p. 180).  You mention your department has “been very transparent in their attempts to enhance the corporate working environment” (Sawatzky, 2018, para. 3) but when there are differing opinions, does seniority play a part in resolving differing perspectives?  Working in a union environment always adds another layer of protocols and ethics to follow.  From your description, it does seem like your leadership is assuming value in all employees and providing balanced responses to potential issues (Hughes et al., 2014, p. 57).

When discussing synergy being the result of good decision-making, Galbraith acknowledges that “the challenge for the solution provider is to get all of its business units to work together” (2014, p. 266).  You shared a situation of conflict between two departments which was noticeably time consuming and your “productivity took a nosedive during that time” (Sawatzky, 2018, para. 5).  Is there another method you have learned through strategic leadership thinking and acting which may have resolved the interdepartmental issues in a more efficient manner?

You mention you are a visionary, Jessica and are working on developing your ability to deal with smaller details.  Hughes et al. discuss the need to focus on what employees do well and help them improve in areas where they may struggle (2014, p. 58).  How do you apply this to your employees?  Are you better able to see where some of your struggling colleagues and employees have strengths and then develop a plan for them to increase their skillset in a broader way?

Thank you, Jessica, for revealing some of the strategic problem solving and conflict resolution practices of your organization!

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels. San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.

Sawatzky, J. (2018).  HC 1 leader post 7.1. [Blog Post] Retrieved November 13, 2018 from https://create.twu.ca/jessicalaugsawatzky/2018/11/12/hc-1-leader-post-7-1/

The Q-Sort and Educational Values

ET1-MSSL, health and education, ldrs501, Post 4.4
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Educational Values

The Q Sort framework (Atha, 2018, para. 13) was an interesting little exercise that provided some animated conversations!  The selected participants included myself, two colleagues not at my current school and two people who are not involved in the education system.  Each participant group included one female and one male participant to ensure multiple perspectives were represented.

Same/Different

For all the participants who completed the Q-Sort Score Sheet, developing intellectual potential came out as the most important educational value for public schools.  This seems an obvious choice given that the focus is education.  I did expect a difference on this most important category given that there is so much media focus on what the school system is not doing to prepare students for real things in life.  Education is a head-and-heart business where people understand that learning is a mental task but want their child treated with a heart approach—tough to balance, at times, knowing that children must be brought into that uncomfortable zone where learning happens.

After this first category, every other element was slightly different.  The women favoured the areas of developing character such as developing student emotional stability (8), developing positive social relationships (6), and cooperating through teamwork (4).  The male perspective promoted competing with others (1) over cooperation (4) and preparing career skills (9) over emotional stability (8).  This seems to fit with how male teachers approach the job of teaching vs. how female teachers nurture their students in the classroom.

Agree/Differ

Since we all agreed that public schools should focus on developing intellectual potential as the priority of their mandate, it seems obvious that the rest of the items were ordered according to out value systems.  Valuing competition (1) reduces the likelihood of cooperation, teamwork, social relationships being as important as individual development (5).  Debating these elements was helpful in that the logic and rationalization for individual preferences seemed to stem from their personal experiences as well as their current professional pedagogical perspectives.

The male participant not in education had a sales background in big business; this environment apparently fosters a lot of competition and individual development to stand out and receive bonuses as well as promotions.  Business is not the same as the inner structures of education.  All the teachers put emotional stability of students (8) as Middle or Next Most Important; it is a very relevant and highly prioritized part of our every day practice since the number of students diagnosed with anxiety disorders and irrational behaviour at school is on the rise.

Values, Views, and Visions

Discussing educational ideals with colleagues is very different than discussing education emphases with non-teaching participants. All the females who completed the Q-Sort were mothers which seemed to focus their answers toward the more relational aspects of the sort (4, 6, 8) as well as the element of ensuring a well-organized, orderly environment (7).  This appears logical and ordinary to me since we have all spent time teaching children how to get along with others as a necessary life and job character trait.  Competing with others (1) was low for the women and significantly higher for the men.  Politically correct statements were made in relation to the goals for girls and boys regarding education and how those goals would drive decisions parents and schools make within BC’s public schools.  Education seems to be both a personal and political venue at the same time.

While all the participants spoke to the value of education, each participant had various reactions to the effectiveness of public education in its current focus and differed greatly in the middle to least important range.  These differences led to discussions about what needs to change in the public-school education approach and why many people choose private or independent education for their children.  Since none of the participants who agreed to participate in my Q-Sort request had attended independent schools nor chose to send their children to tuition-required schools, it is an element that would be considered in this Q-Sort.  Would independent school participants provide different answers or sort the elements of this Q-Sort differently?

Proviso: I am the only one who had selected a private school for their child even though I am a public-school teacher. When I moved to the Fraser Valley from my small northern town, my daughter and I chose a private school for her to complete her Grade 11 and 12 years.  This seemed prudent with all the enormous changes I was requiring of her when we moved just after she turned 16.

References

Atha, D. (2018).  Organizational information strategies. [Course Notes] Retrieved October 31, 2018 from https://create.twu.ca/ldrs501/week-4-post-4-4/

Place-Based Observations (Subjectivity and Intuition – 4.3)

ET1-MSSL, health and education, ldrs501, Post 4.3
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Political Undercurrents

Political undercurrents are always part of education.   We are governed by the Ministry of Education and the British Columbia Teachers’ Union (BCTF).  The political nature of education filters in to site specific decisions for daily functioning so we are always made aware of the impact of local decisions.  Administrators have their own career goals which can determine how they lead a specific school.  Keeping parents on side is a political move which often relegates the teacher to following the dictates of decisions made with little consultation. Many educational decisions are made in the public eye through the media which results in teachers being treated as a general collective—if one does it, we are all guilty of the same behaviour.

Each school has a specific climate and public image.  Since this often reflects on the leadership at a school, principals often make decisions to foster the image they wish to project to the parent community.  Employees must, therefore, participate in activities and events that support that image which is often beyond the classroom and beyond regular work hours.  Schools have become micro-communities with multi-facetted commitments which require staff involvement without compensation.  The political need for public support leads to political decisions which do not always benefit the staff.

Power Plays

Some leaders I have worked with have the personality trait of needing to be the ones who make all the “good” decisions.  I have had some administrators that very boldly state that their way is the right way; others merely point out the flaws and weaknesses of proposals put forth by employees. Strong leaders should build up their employees and create opportunities for the employee to shine. Teachers will do a better job in the classroom—the job they are hired to do—when they are encouraged, supported, and entrusted to make sound educational decisions.  Administrators who seek personal glory cannot afford to inform their staff, share data, and let others learn to lead.

Protecting Trust

Consistent decision making for the good of all can lead to a trust relationship between administrators and their staff. Schools are often in the spotlight and do need management for consistent progress.  Since everyone bears the responsibility for building the school community, everyone must be trusted to do their part. Our personality traits will weave themselves into every area of our lives including our leadership; knowing ourselves is as important as knowing those whom we are leading. When the trust relationship is strong between leader and followers, everyone can work together as a team.

Positive Approaches

Many meetings at school are long dispensations of information where the staff receive the information and the administrator delivers.  The meetings are led by administrators, the topics are primarily selected by administrators, and the outcomes are gently (or sometimes firmly) controlled by administrators.  While there may be a few minutes left at the end of a meeting for topics or issues raised by staff members, these items seem so unimportant at the end of a meeting that there is usually very little discussion and no real buy-in for change.   Since trusting employees seems difficult for some administrators, employees are often treated as incapable, unreliable, and short-sighted in considering what is truly beneficial for their school environment.

Practical Observations

Some administrators seldom to get to all the classrooms in a school and certainly do not have time for personal conversations with employees unless initiated by the administrator.  How can their observations be accurate?  How can their objectives meet the needs of teaching staff if they do not ask?  Having been moved from school-to-school for the better part of 10 years in one of my districts, I have had the privilege of working under many different styles of leadership.  Since I was often a temporary staff member (one-year contracts), administrators did not spend a lot of time checking in on me or investing in me.  As one administrator told me when I asked to have an evaluation done for my classroom practice, “We focus on the staff that actually works here.”  Building up people on a staff should include all staff members.  It seems that a lot of information could be delivered via e-mail, power point, or perhaps a podcast with a short Kahoot to ensure some comprehension.  Perhaps then our meetings could include important matters that pertain to our day-to-day survival in the trenches.

All for One but not One for All (Post 4.2)

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Collective Decision-making from Different Perspectives

Differing Thinkers in a Familiar Organization

AA – Deductive Thinker

  • Adamant about strategies that are relevant
  • Is not easily swayed to other points of view
  • Will pursue own goals relentlessly
  • Disengages when needing to involve others or compromise
  • Talks a lot about own ideas

AB – Deductive Thinker

  • Logical thinker and follows simple plans
  • Does not get emotionally involved in assisting students
  • Wants a clear plan to most actions
  • Will pursue own goals passionately
  • Points out flaws in the contributions of others

AC – Deductive Thinker

  • Silent but not easily drawn into plans from others
  • Clearly states limits of personal contributions
  • Allocates/delegates but claims own tasks first
  • Minimalist in contributions throughout school
  • Keeps records to remind others of who has done what

AD – Inductive Thinker

  • Thinks about how others are feeling
  • Helping others in various areas around the school
  • Quiet in meetings but politely answers when asked
  • Problem solves in less conventional ways for students

Appreciating Differences through Collaboration

Deductive thinkers begin with an hypothesis and then conducts research to prove the accuracy of this theory. “Deductive reasoning is more narrow and is generally used to test or confirm hypotheses” (Crossman, 2018, para. 8).  For colleagues who are take a more deductive approach, the following list contains some suggestions for working more considerately with their dominant tendencies toward deductive thinking:

  • Present a linear plan that can connect the dots logically and externally (belief proves outcomes).
  • Base decisions on facts that are data-driven since change comes from beliefs but require options for flexibility.
  • Buy-in will increase involvement which will help to achieve results or drive change (belief proves outcomes).
  • Assign the data/logical/linear portions to deductive thinkers to satisfy their need to see the possibility of the results they want.
  • Increase their capacity to see the details of inductive thinkers by facilitating collaboration and requiring compromise where possible/necessary.
  • Keep in mind the MVV of the organization so decisions and selected solutions support the goals.

Inductive thinkers gather and analyze data first then follow through to the theory.  “By nature, inductive reasoning is more open-ended and exploratory, especially during the early stages.” (Crossman, 2018, para. 8).

  • Draw out their observational data to include in planning (Crossman, 2018, para. 1).
  • Take more time to discuss information that may impact data-based decisions.
  • Increase the validity of observational contributions to embed flexibility for decisions that involve people, especially developing students.
  • Include more data-driven decision-making opportunities when trying to develop the big picture for the organization and ensuing decisions.
  • Remind inductive thinkers to consider the MVV of the organization.

Changing Interactions to Increase Collaborative Productivity

  • Consider their perspective and dominant working style when conversing or requesting
  • Get to know them personally to understand the factors impinging on their lives outside of work.
  • Ask for contributions—always be part of the conversation.
  • Create multi-facetted teams (inductive and deductive together) to broaden perspectives and think more inclusively. Both inductive and deductive thinkers require facts and use logic and should somehow be able to meet in the middle
  • Remind all participants that these are the students in our classrooms.
    1. Walk & talk should match; we must practice what we preach.
    2. Listen more; hear what is being said.
    3. Wait before responding.
    4. Can you work in this plan/program/project?

Since we all work in schools, we are part of a large on-going social process in which both theory and research play a part in daily decisions.  Whether we are deductive (top-down) or inductive (bottom-up), both are needed to create a learning environment that will meet the d=needs of diverse learners.  “Most social research, however, involves both inductive and deductive reasoning throughout the research process (Farnam, 2018, para. 8).

Schools need flexibility and adaptability because they are focused on developing people.  Decisions, however, must be based on data to maintain integrity, coherence, and more predictable growth patterns.  Logical decisions based on data for site-specific situations require leadership accountability. “To lead is to recognize the level or accountability and responsibility for the position and process” (Atha, 2018, para. 2).  Humility is necessary for both perspectives and to make decisions from each perspective.

Questions

Are inductive thinkers more introverted people with deductive thinkers more extroverted?

Do deductive thinkers work together with greater unity due to reliance on belief for proving outcomes?

References

Atha, D. (2018).  Seeing things the way God sees them. Retrieved October 29, 2018 from https://create.twu.ca/ldrs501/week-4-post-4-2/

Crossman, A. (July 23, 2018) Deductive vs inductive reasoning: Two different approaches to scientific research. Retrieved October 30, 2018 from https://www.thoughtco.com/deductive-vs-inductive-reasoning-3026549

Farnam Street. (2018). Deductive vs inductive reasoning: Make smarter arguments, better decisions, and stronger conclusions. Retrieved October 30, 2018 from https://fs.blog/2018/05/deductive-inductive-reasoning/

Response to Layla’s Response to my 4.1 Post, “The Three Questions”

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Layla’s response can be found here: https://create.twu.ca/layla11/2018/10/26/response-to-sallys-the-three-questions/

Thank you for your generous words in responding to my post, Layla.  The information for strategic leadership is so applicable in many situations!  I believe developing a mindset for strategic thinking is done through daily decision choices when practicing the competencies described by Hughes, Beatty, and Dinwoodie (2014) as scanning, visioning, reframing, making common sense, and systems thinking (p. 72).  We work with core competencies and curricular competencies in our classrooms daily so the understanding of practicing competencies until they are a natural way of doing things is easy to understand.  If we want strong leaders in our organizations and our communities, shouldn’t we begin teaching strategic thinking skills to our students?  Preparing children to be strong members in society is part of our educational mandate in British Columbia (BC, 2018).  As you said, Layla, “leadership stems from our daily life” (Zhang, 2018, para. 1).

There is such a natural fit between children and servant leadership which was a delightful discovery when I took my first courses at TWU.  My premise is to instill transformational servant leadership foundational skills in my students so that the foundation of this approach toward people becomes part of their everyday thinking when they are making their own decisions. Why waste time?  Servant leadership includes such life skills as listening, empathy, stewardship, commitment to the growth of people, and building community (Northouse, 2013, pp. 221-223).  These are the same character traits we want in our classrooms and schools as we train our peer leaders; it seems appropriate to teach them directly to children.  Make the unconscious conscious to facilitate active learning of life-long skills (Lepsinger, 2010, p. 59).

“Train a child in the way he should go, and when he is old he will not turn from it” (Proverbs 22:6, NIV).

References

BC New Curriculum. (2018). Career education. Retrieved October 29, 2018 from https://curriculum.gov.bc.ca/curriculum/career-education

Hughes, R., Beatty, K., and Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco, CA: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results.  San Francisco, CA: Jossey-Bass.

Zhang, L. (October 26, 2018). Response to Sally’s “the three questions”. Retrieved October 27, 2018 from https://create.twu.ca/layla11/2018/10/26/response-to-sallys-the-three-questions/

Response to Sadie’s Blog Post 4.1: Strategic Leadership and Me!

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Sadie’s original post of Strategic Leadership and Me can be found at https://create.twu.ca/ldrs501/2018/10/25/strategic-leadership-and-me/

The Beginning of Wisdom

To acquire knowledge, one must study; but to acquire wisdom, one must observe. - Marilyn vos Savant (Savant, 2018)

Sadie, your in-depth analysis of leadership as it pertains to your personal involvement is rich and specific!  How wonderful to know you are seeking opportunities to make a difference in your educational community in ways that build up your colleagues, find opportunities to serve, and develop your own practice through “building SMART goals and revisiting them often” (Oberle, 2018, para. 10).  I was surprised that the Independent Catholic schools is aligned with contract tenets of the Alberta Teacher’s Association(ATA).  The inherent tension that exists between the Ministry of Education in any province and the Teachers’ Union creates difficulties in practice and in pedagogical stability.  Since your province is undergoing curricular changes at this time as well (Alberta Education, 2018), there must be an increasing angst among elementary teachers who will be required to shift their practice yet again.  Sometimes it is as Solomon laments in Ecclesiastes 1:18, “For with much wisdom comes much sorrow; the more knowledge, the more grief” (NIV, 1983).

Many of us are familiar with the scripture, “The fear of the Lord is the beginning of wisdom, and knowledge of the Holy One is understanding” found in Proverbs 9:10 (NIV, 1983).  In my opinion this fear and reverence instills in us a humility which allows us to be guided and used by God in areas where He needs us the most.  I have often found that small things make a significant impact in someone’s life though you may not discover that importance until years later.  Most of us look for large gestures and changes that are immediately noticeable; Dr. Atha’s reference to the power of the tongue—or more specifically, words—reiterated for me how my daily word choices with my colleagues can build up or tear down, encourage or discourage, build bridges of hope or chasms of despair.  “The tongue can introduce small changes to personal or organizational perspectives that can affect/effect the entire outcome of corporate of personal relations; positively or negatively (Atha, 2018, para. 11).

Real change begins on the inside! To instill in my students the understanding of the power of their words and how much control they have over the events in their every day lives, I tell them:

What you think, you will say;

What you say, you will do;

What you do becomes your behaviour,

And your behaviour shapes your character!

“Think before you speak” OR “Thoughts in the head are better than words that are said”.

(I have said these phrases for years but they may not be my original thoughts; I could not find any quotes to reference.)

As strategic leaders who are hoping to change the practice of many of our followers, we must always consider their mindset as well as our own mindset (Hughes, Beatty, & Dinwoodie, 2014, p. 54).  Strategic thinking takes practice and strategic acting follows the results of our thought processes which often require reframing (Hughes et al., 2014, p. 79).  Do you have an alternative narrative for your organization, Sadie?  Instead of focusing on everything that isn’t changing fast enough, have you created a new vision of “what the organization can and should become” (Hughes et al., 2014, p. 75)?  The Apostle Paul admonishes us to keep our thoughts captive (2 Corinthians 10:5).

Cycles of Change

In your first five years of teaching, Sadie, you will have worked alongside many teachers of varying degrees of experience.  You are a motivator and can also be an innovator!  Your enthusiasm and energy to seek out best practices for yourself can be infectious and empowering to others. “Empowerment should be seen as an outcome, not a behaviour in and of itself…” (Lepsinger, 2010, p. 102).  Are you prepared for others to make huge changes in their practice that may not quite fit your vision for your organization?  Since we are all on a continuous journey of change, we will encounter many evidences of growth that are different from our own.  This, too, will create friction and as strategic leaders we need to continue to help and encourage others even when we are frustrated and make those events a learning experience without making others feel defeated (Lepsinger, 2010, p. 91).

Change is a cycle.  What is new now will be old in another 5-7 years and a new group of graduating teachers will infuse our schools with their enthusiasm and energy, trying to show us all the latest strategies and teaching approaches.  In paragraph 7 of your blog post, Sadie, you address the resistance to change from those long-term staff in your organization (Oberle, 2018).  You made tremendous effort to change some of the culture and “after many failed attempts and a lot of heart and soul poured into the cause” you “felt hopeless” (Oberle, 2018, para. 7).  You also mention that a number of teachers “are confined to the walls of their classroom, leaving other staff members a much heavier workload in the school” (Oberle, 2018, para. 7).  You found some great strategies in assuming value, focusing on positive action, and making the unconscious conscious.

change2 “The amount of significant change in organisations has increased tremendously in the last few years, making it critical to understand the cycle of change” (Virtual Solutions, 2018).

As a teacher who is nearing the three-decade mark, I can attest to the reality for most of the long-term staff who were once where you are now and have performed many extra-curricular tasks which added to the entire school community: coaching, committees, clubs, concerts, courses, communions, meetings, fund-raisers, etc.  They may need to be built up after the onslaught of changes mandated in their careers.  When we look at the need for diversity in our organizations (Galbraith, 2014, pp. 237-241), we must consider the wealth of teaching experience, past life experiences, and expertise perhaps not readily observable in those classrooms.  Being an agent of change is exhausting and longer-serving teachers have been part of many more changes.  Really get to know the people and you may discover that their stories create a more complete picture of your organization.  Can you imagine how many students they have successfully taught to graduation?  Often a thankless task, right?  Are you changing structure, function, or people in your strategic planning?

Here is a link to a little song that I sing in the classroom when my students get impatient with certain other students: Patience https://www.youtube.com/watch?v=9kn6Z2Mop5I (Agapeland, 2011).  Those of us who have taught awhile might seem to be moving as slow as Herbert the Snail, but we are still moving and sharing the journey.  You may gladly lead us in new directions; don’t let us slow you down or discourage you from your vision or your calling.  Thank you for giving me a fresh perspective on sharing my career with so many different educators, Sadie!

References

Agapeland Music. (2011).  Patience: Herbert the snail.  Retrieved from You Tube October 28, 2018 from https://www.youtube.com/watch?v=9kn6Z2Mop5I

Alberta Education. (October 10, 2018). Curriculum Review Timeline. Retrieved October 28, 2018 from https://www.alberta.ca/release.cfm?xID=60779ADBF92D9-BC17-6738-EED797C3813AC9F0

Atha, D. (2018). A systems thinking primer: Seeing organizations in action. Retrieved from Course Notes October 28, 2018 from https://create.twu.ca/ldrs501/unit-3-learning-activities/

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels (3rd ed.).  San Francisco, CA: Jossey-Bass.

Hughes, R., Beatty, K., and Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco, CA: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results.  San Francisco, CA: Jossey-Bass

Marilyn vos Savant Quotes. (n.d.). BrainyQuote.com. Retrieved October 28, 2018, from BrainyQuote.com Web site: https://www.brainyquote.com/quotes/marilyn_vos_savant_121674

Oberle, S. (October 25, 2018). Strategic leadership and me!  Retrieved from https://create.twu.ca/ldrs501/2018/10/25/strategic-leadership-and-me/

Virtual Business Solutions. (2018). Understanding the cycle of change. Retrieved October 28, 2018 from http://www.vbsl.co.nz/understanding-the-cycle-of-change/

 

Response to Pierre’s Post: Strategy Renewal and Organizational Design Principles – Pierre’s spin (Post 4.1)

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The original post can be found here: https://create.twu.ca/pierreflorendo/2018/10/23/strategy-renewal-execution-and-organizational-design-principles-pierres-spin-post-4-1/

When is it Time to Walk Away?

“We were desperate to keep our one customer, so our bonds tightened” (Florendo, 2018C, para. 3) speaks to our ability to work hard for a goal or a leader!  I have been in this place a few times in my teaching career and realize my super powers of loyalty and faithfulness can be my undoing. Since I am constantly applying formative assessment strategies to my own practice while instructing others (Arella, 2016), I know this strength is also an evenly balanced weakness when left unchecked.  With your previous descriptions of career experience (Florendo, 2018A and Florendo, 2018B) as part of your developmental learning of sustainable and strategic leadership, Pierre, what measures would you recommend for ensuring you do not find yourself in this position again?  Have you designed a rubric or framework for determining clear vision of when to step away for your own growth and health?

Formative Assessment

(Arella, 2016)

Empowerment Essentials

I appreciate your efforts to invest and empower your employees, Pierre which you delineate in your “Three Positives” (Florendo C, 2018)!  Having worked for a number of administrators with varying leadership styles, I know the value of being supported and encouraged when the pressures of the workplace rise to incapacitating levels. Do you feel it is your responsibility to empower your employees or do you help them to understand how team-building peer support for each other can be without always waiting for the administrator?  Table 6.1 in Ulrich and Smallwood lists a few items to increase empowerment which emphasizes more initiation from team members and less from supervisors” (2013, p. 150).

Growth Mindset

(Lisney & Rankin-McCabe, 2014)

My understanding of empowerment changed somewhat while reading Lepsinger’s description of delegation and informing as core elements of real empowerment.  “Delegation involves giving people the discretion to determine how to do a task without interference” (Lepsinger, 2010, p. 102).  How does an administrator develop the ability to trust employees enough to actually carry out real tasks with the power to make decisions?  Can you develop a Growth Mindset (Lisney & Rankin-McCabe, 2014) regarding employee development while understanding that learning includes failure and mistakes?  Ungerer, Ungerer, and Herholdt (2016) include a change-making tool which contains principles that “can be implemented regardless of the techniques you choose to enable people to implement proposed changes (p. 272).  Is this possible to implement in your facility as you move forward with your strategic leadership changes to reduce the negatives and implement your selected corrective actions?

You are a powerful planner, Pierre, as well as a charismatic, visionary leader!  Your strategic development plan for yourself will accrue huge dividends for your staff as you focus on empowering others and take the time to listen longer and know them more personally.  People will work tirelessly for leaders who invest in them and build relationships of trust.

References

Arella, F. (2016).  Formative assessments: Why, when & top 5 examples. [youtube video] Retrieved October 26, 2018 from https://www.youtube.com/watch?v=-RXYTpgvB5I

Florendo, P. (October 2018A). Strategic leadership teams – HC1 (post 3.1) (health care).  Retrieved October 27, 2018 from https://create.twu.ca/pierreflorendo/2018/10/16/strategic-leadership-teams-hc1/

Florendo, P. (2018B). Response to Samson’s response to strategic leadership teams – HC1 post leader. Retrieved October 27, 2018, from https://create.twu.ca/pierreflorendo/2018/10/17/response-to-samsons-response-to-strategic-leadership-teams-hc1-post-leader/

Florendo, P. (October 2018C). Strategy renewal, execution and organizational design principles – Pierre’s spin (post 4.1). Retrieved October 26, 2018 from https://create.twu.ca/pierreflorendo/2018/10/23/strategy-renewal-execution-and-organizational-design-principles-pierres-spin-post-4-1/

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results.  San Francisco, CA: Jossey-Bass.

Lisney, C. and Rankin-Mccabe, J. (September 2014).  Growth mindset. [youtube video] Retrieved October 27, 2018 from https://www.youtube.com/watch?v=-_oqghnxBmY

Ulrich, D. and Smallwood, N. (2013). Leadership sustainability: Seven disciplines to achieve the changes great leaders know they must make.  New York, NY: McGraw-Hill.

Ungerer, M., Ungerer, G., and Herholdt, J. (2016). Navigating strategic possibilities: Strategy formulation and execution practices to flourish. [electronic book] Randburg: KR Publishing.

Response to Stella’s “If Only I had a Chance…” Blog Post 4.1

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You may read Stella’s original 4.1 post here: https://create.twu.ca/ldrs501/author/lana-makimytwu-ca/

Thank you for providing such a richly detailed post, Stella!  I have often wondered what a school could really be like if items like all those you mentioned were truly in evidence, able to be applied as necessary without restriction.  It seems, however, that any development begins as a simple group structure and inevitably gets more complex as it grows (Galbraith, 2014, p. 93).  Our colleague Marcelo can speak more aptly about the natural development since the school of which he is principal is only five years into its growth cycle (Warkentin, 2019, para. 1).

Just Like Me

Many of the protocols you have touched on in your post mirror my experiences in the public system.  Have you always worked in an independent school?  One of the reasons I began taking courses through TWU was a preparation step for the possibility of transitioning to the private education system which seemed to require the Worldview course.  Nearly four years and eight courses later and I am still ministering in a public school.  The light needs to be everywhere, right?

This Little Light of Mine

I am curious about your perspective about “being engulfed by the public sector” around you as a private institution (Peters, 2018, para. 3). When I first begin teaching, one of my principals lamented about how the Christian families removed their children from public schools to attend the various private schools started through many church organizations.  He said, “They remove the light and then point at the darkness in our schools. What do they expect when they take away the light?”  That has stayed with me my entire career as I tried to reconcile the ‘light in the world’ dilemma: “In the same way, let your light shine before men, that they may see your good deeds and praise your Father in heaven” (Matthew 5:16, NIV).  Do you collaborate with other schools in your community through various classes or school clubs? Does your school have service clubs who assist others in the community?

‘The Four Actions Framework’ illustrated in Ungerer, Ungerer, and Herholdt (2016, p. 296) does appear to be a useful methodology for making more actionable decisions and providing consistent direction for increasing your school’s light in your community.  More personally, the framework provides structure for purposeful actions in my setting as well.  In Measure What Matters (2011) Paine states, “By finding out what the market thinks are your competition’s strengths you can spot ways to improve your own products.  By learning what the market sees as competition’s weaknesses, you can identify the best opportunities to gain an advantage” (pp.102-103).  Is this business comparison relevant to your educational model and vision?

Mix It Up!

Your suggestion for “challenging teachers to try out another grade level or a new subject” (Peters, 2018, para. 2) would certainly provide a broader perspective for everyone regarding child development and an appreciation for the responsibilities each teacher carries.  This may be more challenging at the secondary level where subject matter proficiency is important for quality of education.  Can there be job shadowing at each level for deeper understanding of the investment at every level?  As teachers we often become myopic due to intense focus on our own immediate grade/class/subject.  Understanding where our students come from and where they are going fosters a more comprehensive understanding of our actual role in their development.  Isn’t this how we make next-step decisions in our educational organizations?

Managing Changes as a Leader

Since I do not hold a formal position of leadership, my influence in my organization is more lateral and supportive rather than directive.  At times, I experience a great disruptive dissonance between my role as an employee and my developing awareness of strategic leadership.  Patience and focus on assisting others in the moment enable me to mitigate my discomfort.  Since you are in a newly-appointed position of educational leadership, Stella, could you please address the following questions in light of your most recent experiences?

  1. How do you control your enthusiasm and energetic approach to instituting necessary changes to focus on selecting the most appropriate steps at them moment?
  2. What priority system is your team using to enhance what is already a strong educational structure in your community?
  3. What measures do you use to identify areas of change in your organization?
  4. Who is your main focus: staff, students, parents or board members? How do all these customers benefit from changes or do you need to focus more specifically on one domain at a time?

Thank you, Stella, for taking time to read my response and consider some of my questions.

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels (3rd ed.).  San Francisco, CA: Jossey-Bass.

Holy Bible. (1983). New International Version. Indianapolis, IN: Kirkbride Bible Co.

Paine, K. D. (2011). Measure what matters: Online tools for understanding customers, social media, engagement, and key relationships.  Hoboken, NJ: John Wiley & Sons.

Peters, S. (October 23,2018).  If only I had the chance…(Blog 4.1).  [Blog Post] Retrieved from https://create.twu.ca/ldrs501/author/lana-makimytwu-ca/

Ungerer, M., Ungerer, G., and Herholdt, J. (2016). Navigating strategic possibilities: Strategy formulation and execution practices to flourish. Randburg: KR Publishing.  Retrieved from http://ezproxy.student.twu.ca:2956/eds/ebookviewer/ebook/bmxlYmtfXzE0MjcwMjhfX0FO0?sid=5fbd51a5-30a9-4409-a951-e9e184d6d557@pdc-v-sessmgr02&vid=1&format=EB

Warkentin, M. (October 25, 2018). Barriers and hope – 4.1.  [Blog Post] Retrieved from https://create.twu.ca/marcelowarkentin/2018/10/25/barriers-and-hope-4-1/

The Three Questions (Blog Post 4.1)

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The Three Questions

It is always about the little things.  When work gets complicated and confusion replaces collaboration, it is time to take away the complexity by remembering what is truly important—the people.  Strategic teams need people to work together through strategic plans developed according to commonly shared understandings in line with an organizations mission, vision, and values (MVV).  Building up the people who are part of any and every organization will ensure that the whole organization is working efficiently and effectively to achieve the goals of the company.  Zeeman (2017) states in his presentation of Senge’s Five Disciplines of Learning Organizations, people expand the capacity to create desired results (para. 2).

The three questions strategic leaders should always consider in decision-making are presented quite aptly in a picture book based on a story written by Leo Tolstoy (Muth, 2002):

1) Who is the most important one?         

2) What is the right thing to do?

3) When is the right time to do things?

If you wish to listen to the story, follow this link, The Three Questions, and someone will kindly read it to you.  Since most of my leadership skills are practiced within the classroom for now, a story with a transformative lesson is more relatable to my followers.

From the Inside Out – Developing Best Practices

Who is the most important one?

You never really know an organization’s true practices until you are on the inside.  One of the organizations in which I have been employed had an excellent initial interview process which was engaging and supportive while also objective.  Two former administrators conducted the interviews and made recommendations to the Human Resource (HR) department.  I was thrilled to work for an organization similar to the one I had to leave behind when I moved.  Galbraith (2014) states that organizations will often hire people of like mind-sets and skill sets that enhance the company (p. 53).  “Human resource policies are some of the most powerful culture builders” (Galbraith, 2014, p. 144), so choose wisely.

When is the right time to do things?

The identity of any educational institution is automatically public due to the service it provides to the surrounding community.  Integrity keeps the company in a positive light while inconsistent practice and forgetting our need to serve people well can create cracks in the veneer. Developing stability with flexibility is an intentional process with a need to stay consistent with the organizations own mission statement, vision, and values.

The past eight years has seen monumental shift in educational pedagogy attempting to prepare students for this digital age (BC New Curriculum).  Ungerer, Ungerer, and Herholdt (2016) mention that there are tectonic shifts happening in education due to digital transitions and which is creating immense disruptions (p. 277). Even educational organizations need to make timely changes to stay current as well as competitive; there are many diverse opportunities for education these days and customers are lost when reactions are too slow and cumbersome.  Public persona of the whole organization can also impact hiring practices when there is little to draw new staff to a district.

What is the right thing to do?

Creating an organizational culture requires intentional decision-making at every turn.  The power structure is weakened without diversity.  Since it is impossible to know everything with just the same people in the same positions for long periods of time, it is necessary to go outside the organization and gather new ideas (Ungerer et al., 2016, p. 286).  Galbraith (2014) says, “If growth creates complex strategies, it is diversity or variety, interdependence, and change that shape organizations” (p. 14).  Rotating leaders to share their strengths in different locations and facilitating best practice training for those who wish to innovate their practice is a wise investment of resources.  Investing in people is always the right thing to do.

Negatively Impacting Practices

One of the biggest negative impacts for my previous organization was the practice of hiring only “local” people to create a more unified front.  While Lepsinger (2010) supports developing the people you need internally, it is also critical to break the cycle of low expectations and low performance (Lepsinger, 2010, p. 56).  Since HR policies play such an enormous part of creating the behaviours and mind-sets that support the necessary changes, hiring practices must support the organization’s MVV (Galbraith, 2014, p. 144).

Working toward a common vision requires supporting and hiring people with divergent thinking to reinforce problem solving without creating bottle necks in the changes.  The Four Actions framework found in Navigating Strategic Possibilities is a good pattern for change-making decisions in a focused and purposeful manner (Ungerer et al., 2016, p. 296).  Trying to maintain the status quo through limited hiring caused slow adjustments to changing trends in that district.  Four suggestions to remediate some of the negative impacts are as follows:

1) Visible leaders who are encouraging and supportive.

  • assume value in the people
  • focus on what they do well
  • make the unconscious good practice conscious (Lepsinger, 2010, pp.56-59).

2) Open access to real data.

  • Make decisions based on real numbers
  • Intentional use of metrics and measurements tied to the organizations MVV
  • Increase accountability through SMART goals (Lepsinger, 2010, pp. 62-63).

3)  Equal and appropriate access to resources.

  • Reduces competition
  • Reinforces risk-taking for best practice
  • Encourages collaboration and working in teams (Galbraith, 2014, p. 145).

4) Balance between autonomy and internal integrity

  • Decisions on a common foundation to increase best practice
  • Positive interactions for signs of growth and early corrective measures (Lepsinger, 2010, p. 61).

“Synergy is the interaction of multiple elements in a system to produce an effect different from or greater than the sum of the individual effects (Galbraith, 2014, p. 225).

Three Personal Responses to the Three Questions

Being one person who can affect change by investing in changing little practices and ways of conducting business may not seem powerful but the power of one is demonstrated very well (and mathematically proven!) through the story, Ordinary Mary’s Extraordinary Deed, by Emily Pearson.  This link should take you to a read-aloud of this book:  Ordinary Mary’s Extraordinary Deed 

 

What is the right thing to do?

  • Share my knowledge, understandings and pedagogical practices with my colleagues when it can expedite their practice.
  • Provide constructive feedback that is descriptive rather than evaluative, collaborative for solutions and balanced (Lepsinger, 2010, p. 65).
  • Seek better methods to achieve success for more people.
    • This is tricky because we are all on our developmental journey as teachers
    • A balanced response which can build up my colleagues and encourage problem solving (Lepsinger, 2010, p. 57).

When is the right time to do things?

  • In every conversation
    • Build others up, including my leader
    • Lead the Transformational Servant Leadership (TSL) way
    • Consider the effect on others.
  • Learn to prioritize for efficacy
    • Have a plan and set goals (Lepsinger, 2010, p. 6)
    • Always focus on strengths and alignment with my personal MVV
    • SMART goals to use time well
  • Only participate in confrontational matters when considering the other person’s growth
    • Avoid conflict on small matters
    • “How can I help?” thinking
    • Use time at work for work

Who is the most important one?

Practicing personal self-care for more effective work practices is important.  To make myself important at times, I need to:

  • Take care of myself by limiting the extras I agree to help with in the never-ending work environment of helping people.
  • Use mental health strategies to reduce the effects of caring and stay aligned with good practice.
  • Focus on spiritual growth through scriptural principles which provides the strongest guidance, most consistent walk, and life-long growth.

“Whatever you do, do it all for the glory of God.”

– 1 Corinthians 10:31

References

Galbraith, J. R. (2014). Designing organizations: Strategy, structure, and process at the business unit and enterprise levels (3rd ed.).  San Francisco, CA: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.

Muth, J. (2002). The three questions.  New York, NY: Scholastic.  Retrieved from [October 22, 2018] https://www.youtube.com/watch?v=70m4KL3hYyc&t=40s

Pearson, E. (2002). Ordinary Mary’s extraordinary deed.  Retrieved from [October 22, 2018] https://www.youtube.com/watch?v=xVSrz-5ps7g&t=73s

Ungerer, M., Ungerer, G., and Herholdt, J. (2016). Navigating strategic possibilities: Strategy formulation and execution practices to flourish. Randburg: KR Publishing.  Retrieved from http://ezproxy.student.twu.ca:2956/eds/ebookviewer/ebook/bmxlYmtfXzE0MjcwMjhfX0FO0?sid=5fbd51a5-30a9-4409-a951-e9e184d6d557@pdc-v-sessmgr02&vid=1&format=EB

Zeeman, A. (2017). Senge’s Five Disciplines of Learning Organizations. Retrieved [October 13, 2018] from ToolsHero: https://www.toolshero.com/management/five-disciplines-learning-organizations/

Response to Pierre’s Post 3.1 on Strategic Leadership Teams in Health Care

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The original post of HC1 Post 3.1 – Strategic Leadership Teams by Pierre Florendo can be read in its entirety at this link:  https://create.twu.ca/pierreflorendo/2018/10/16/strategic-leadership-teams-hc1/

Thank you for directing our attention to integrity at the beginning of your post, Pierre.  In so many interactions the past few years, I have observed people make in-the-moment decisions and responses that are incongruous with good practice.  When I have inquired about the reason for not remaining true to previous protocols or commonly agreed upon processes, the explanation centers on decisions in the moment or as an immediate contextual necessity.  The ensuing result creates confusion about direction, mistrust among colleagues, and inconsistent leadership.

Open Communication and Information Sharing

You mentioned fiscal responsibilities and the various ways a department would meet the requirements for spending, Pierre, which is similar to how budgets worked in schools.  “The mindset of spending, even if superfluous, chowed a lack of stewardship and by extension a lack of integrity” (Florendo, 2018, para. 2).  Although unspent money is not clawed back anymore in my immediate organization, there is very little accountability to the staff on the actual allocation of our budget.  The administrator informs us each month at staff meetings about money spent on certain things for our school, but we have little involvement in the real decisions nor do we ever see the budget data for a school year.  Lack of openness is creating mistrust and disengaged employee interactions which frustrates our administrator.  A strategic team’s foundation must be on of trust and transparency in all areas. “All teams must have access to the information they need to understand the competitive environment, and the information they use must be valid and timely (Hughes et al., 2014, p. 207).

Consistency in Words and Deed

Applying your influence as a team leader in your current role as Director of Care is a noble goal, Pierre: “I want a team that enjoys their work now and looks forward to making a positive impact” (Florendo, 2018, para. 6).  Investing in others extends your influence to more potential team leaders and engaged employees.  Lepsinger (2010) says that “if your employees can’t have a sense of ownership, nothing truly great can occur” (p. 14).  Your commitment to reverse the disillusionment of the suppression and disenfranchisement they have experienced under the leadership of other administrators will take time and consistent, vigilance of self-evaluation.  “No company should ever have two sets of values and expectations: one for the leader(s) and one for the employees” (Lepsinger, 2010, p. 17).

Empowering Others

I agree with your final statement that “empowering others will solve many of the struggles and challenges any team faces” (Florendo, 2018, para. 11).  Do you have a timeline in your plan to reach this goal?  Leaders who are successful in their current position often receive other promotions to lead in larger or more critical venues.  Employees will need to see your leadership as more than a stepping stone to another position.  How can you convince them to change their current approaches and investing in both short-term and long-term changes for improving the care facility?  What are two necessary changes (SMART goals) you will institute to create a climate of learning for your whole team (Hughes et al., 2014, p. 215)?

References

Florendo, P. (October 16, 2018). Strategic leadership teams – HC1 (post 3.1) (Health Care).  Retrieved from

Hughes, R., Beatty, K. & Dinwoodie, D. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco, CA: Jossey-Bass.

Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results.  San Francisco, CA: Jossey-Bass.