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Category: Unit 9

LDRS 591 Activiy 9.3

LDRS 591 Activity 9.3

Unit 9 Learning Activities

 

The most important thing for me about the conclusions section of a high-quality research report is . . .

that the results be summarized and present in a succinct manner. I personally do not like long conclusions, I prefer them to be brief and easy to understand, without a heavy reliance on statistical references. The results should also be organized and discussed in a logical manner. I also like to see how the authors related the results to previous studies, and to their hypothesis/hypotheses. Oftentimes there will be a long drawn discussion without a clear mention of whether the study supports or refutes their hypothesis. The scope and applicability of the results must also be discussed in conclusions. This gives the reader a clearer idea of the implications of the results of the study in their practice. As part of the back notes, in addition to references, an important component are the appendices. I like to see that the authors attached their tools, survey questionnaires etc. to help the readers understand their process/methods, and their interpretation.

Question:  Where do you think the results should be discussed in detail? In the results section itself, or in discussion ? I personally prefer the results to be discussed in the results section, and the discussion section to only focus on the conclusions, authors’ interpretation of results, and the other elements mentioned above.

Reference

Plano-Clark, V., & Creswell, J. (2015). Understanding research: A consumer’s guide (2nd ed.). Boston, MA: Pearson.

LDRS 591 Activity 9.2

LDRS 591 Activity 9.2

Unit 9 Learning Activities

 

Article reviewed: Barbuto, J. E., Gottfredson, R. K., & Searle, T. P. (2014). An examination of emotional intelligence as an antecedent of servant leadership. Journal of Leadership and Organizational Studies, 21(3), 315-323.

 

Are the major results identified and summarized?

The authors identified and summarized the results very well. In their discussion they summarized in a simple easy to read manner, which i really appreciate, as compared to long-winded discussions of results in some other studies. Score 3.

Are the results related to the literature?

The authors attempted to correlate their results to previous literature, but they concluded that there wasn’t a robust literature studying the relationship between emotional intelligence and servant leadership, especially from the followers’ perspective. Score 3.

Are appropriate implications of the results for practice identified and justified?

They identified the implications of their results , suggesting that for organizations that wished to adopt a servant leadership approach, emotional intelligence could be used in selection and development of such leaders. They admitted that one arm of the study (followers’ perspective of relationship between leader’s emotional intelligence and servant leadership behavior) was contrary to their expectation. Score 3.

Is there a thoughtful critique of the study’s limitations?

The researchers identified that because the leaders were chosen from the civic fields, the results of this study could not be necessarily applied to private sector leaders. Another limitation they noted was that the follower samples size was 4-6 per leader, and the results might have been different if they had chosen more followers per leader. Score 3.

Are suitable suggestions for future research provided?

They authors suggested that future studies could be conducted with leaders from the private sector, and with a larger number of followers per leader. Score 3.

Are the interpretations consistent with the study’s results and limitations?

The conclusions are outlined succinctly and logically. Score 3.

Is the back matter appropriate?

The authors included references and authors’ biographies. I was disappointed to note that there were no appendices. I was expecting them to append the tools/questionnaires they used for their data collection. Score 1.

Total score 19. High quality study.

Reference

Plano-Clark, V., & Creswell, J. (2015). Understanding research: A consumer’s guide (2nd ed.). Boston, MA: Pearson.

LDRS 591 Activity 9.1

LDRS 591 Activity 9.1

Unit 9 Learning Activities

This is in response to Oliver Parson’ podcast about his Action Research project

Learning Activity 8.2

 

Does the project focus on a real problem in practice? Oliver’s proposed action research project focuses on a problem at his place of work , which is the non-profit coffee ship. He is talking about the problem of limited seating for customers, especially during their busy hours. Score 3.

Does the researcher plan to study his or her own practices or plan to collaborate with community members? He plans to study his own practice. There does not seem to be any mention of community involvement in his project. He does talk about discussing the problem with his workers and manager about ways to maximize their space. He also mentions gathering data from other coffee shops about their experience with space utilization. He does not elaborate how he plans to keep his coworkers or the community involved throughout the project. Score 2.

Does the project include careful reflection about the problem? Oliver reflects on how the problem of space is sometimes a deterrent to customers buying coffee from their shop. He thinks this negatively impacts their profits, which in turn affects their contribution towards the charity they support. Score 3.

Does the researcher plan to gather several sources of information (e.g., qualitative and quantitative procedures)? Oliver proposes collection of quantitative data, in terms of busiest hours, number of customers, duration of their stay etc. He does not propose collection of qualitative data. I think in this situation he could collect some qualitative data in the form a simple 2-3 question survey about what the customers like / dislike about the coffee shop, and an open ended question about what they can do to make the experience better. I think surveying the customers might yield some insight from the customers’ point of view. Score 2.

Does the researcher develop a clear plan for addressing the problem? He does seem to have a clear idea of the problem and the fact that some action needs to be taken to address it. He also has a plan about how to study the problem, and he also outlines some possible outcomes of the study, like rearranging furniture, the possibility of buying new furniture, changing the layout etc. Score 3.

Does the project include reflecting, thinking, looking, and gathering information and acting? Oliver proposes to ‘circle back’ after putting the interventions in place, and collecting more data to study the impact of the changes. Score 3.

Will the results of the project enhance the lives of those involved? His project endeavors to look for ways to optimize space in their coffee shop, in the hope of increasing customer satisfaction and sales. This could in turn increase their profits which are used to contribute towards a charity. Score 3.

 

Overall score 19. High quality.

 

Reference

Plano-Clark, V., & Creswell, J. (2015). Understanding research: A consumer’s guide (2nd ed.). Boston, MA: Pearson.

 

 

 

Response Unit 9

This is in response to the post

Unit 9 – LA2 – BP1

 

Indeed technology has made life easier in a lot of ways, for example his experience of not having to carry cash in a foreign country. I think he also meant that there is also less need to interact with people. While this is convenient in some situations, it is also heralding a change in how the newer generations interact with others. The marked reduction in the need for everyday one to one interaction is concerning. The new generations while more adept at getting things done quickly in their digital world, are losing the social skills that in my view are one of the cornerstones of society. I agree with William when he says that monitoring the impact of this change on the ‘millennials’ would be crucial. The supporters of digital interaction on the other hand could argue that people are still communicating, its just that the method has changed from direct face- to-face communication to a more digital platform. Maybe in the long range this would count as one of the turning points in the evolution of human language and communication.

 

Response unit 9

I am writing this in response to the post by RiggiSolinap – https://create.twu.ca/riggisolinap/2017/11/23/unit-9-learning-activity-2/

 

He summarizes lessons from Jack Ma’s philosophy. There is one thing that I would like to add. Jack Ma say ‘ forget regret’. but prior to that he did mention some regrets that he had. So this was a contradictory statement to me. I think we all have regrets in life. Instead of ‘forgetting’ about them, what would be more fruitful is converting them into life lessons. If we can transform our mistakes into learning experiences, we can move on and grow in the process. If one dwells too long on a mistake without learning from it and moving on, they risk converting it from a ‘learning experience’ to a ‘regret’.

 

Reference

“Keys to Success from Jack Ma”. (2016, June, 23). Retrieved from https://www.youtube.com/watch?v=9WjHZ5wLe6w

Unit 9

Unit 9

We are going through a time of accelerating change; in some aspects the change is faster than some can fathom keep up with. The things that are changing the fastest are “technology, communications and computing technologies” (Smart, 2015). When we think accelerating change, the one area that comes to mind is technology. I think technology is the driver for accelerated change in all these other fields. I believe we are all witnessing this acceleration in our respective fields. In the filed of medicine the advances being made in research are sometimes mind boggling, from neuroscience to organ transplants, to laser and robotics in surgery, as well as disease research. In daily clinical practice, there have been changes in the way we deliver care, and how we maintain our records. Telemedicine is being employed to provide care to patients in remote areas. Our patients have the capability to communicate with us through the internet, they can also check their labs, visits etc through online patient portals. Conferences are streamed via skype or teleconference. Technology has also made easy for management to conduct their meetings; it is no longer necessary for people to be in the same room, they can hold meeting through virtual meeting rooms, or conference calls.

I am not sure this ties with the topic of our activity, but Jack Ma had some very wise words. He seems to be the kind of leader who follows the transformational-servant leadership- “Customers are number 1, employees number 2, shareholder number 3” (Ma, 2016).

As per Shadraconis (2013), “During a crisis, information, plans, and structures that were once relevant may no longer be applicable. Strictly transactional leadership is not sufficient to meet the new demands of a rapidly changing environment. In times of uncertainty, transformational leaders clarify roles and provide guidance to followers. Furthermore, transformational leaders guide followers through the sensemaking process during a crisis by developing a compelling vision that emphasizes transcending self-interest for the overall benefit of the collective that may ultimately mean the survival of the organization.”

Businesses big and small have had to integrate technology into their strategy to keep up with competition and maintain their standards. Lets take Walmart for example. As per Smoak (2016) Walmart were pioneers in bar code scanning and analyzing point of sale information; they launched their own satellite systems in the mid 1980s to manage their supply chain processes. From Smoaks article I also learned that Walmart has a ‘build rather than buy’ approach, and they apply this to their IT development as well. They are also investing in development of their online presence to keep up with changing customer preferences. When Wal-Mart is looking to develop new systems it dispatches its top engineers to perform “regular” operations jobs so they can gain working hand knowledge of the challenges that line employees face (Boyer, 2003)

I am not very technologically savvy to be able to comment on how big businesses or service organizations could have managed their technology use better or differently. What I can comment on is that there is a very big scope for technology in improving how health care is provided. This is a topic that requires a bigger platform, as there are many moving parts and ramifications, with a lot of players involved. One thing I feel very strongly about is how use technology can be used to make health care more affordable and more widely accessible.

 

References

Boyer, J. (February, 2003). Technology Helps Stores Order Only As Much As They’ll Sell. Albany Times Union. Retrieved from Factiva

Shadraconis, Sophon (2013) “Organizational Leadership in Times of Uncertainty: Is Transformational Leadership the Answer?,” LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University: Vol. 2: Iss. 1, Article 28. Retrieved from http://scholarship.claremont.edu/cgi/viewcontent.cgi?article=1027&context=lux

https://anthonysmoak.com/2016/07/21/more-than-you-want-to-know-about-wal-marts-technology-strategy-part-1/

Theory of change. John Smart- Leadership or Tech Change. (2015, April, 8). Retried from https://www.youtube.com/watch?v=QhdWqLNUJns

“Keys to Success from Jack Ma”. (2016, June, 23). Retrieved from https://www.youtube.com/watch?v=9WjHZ5wLe6w

 

 

 

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