TSL and Strategic Decisions Within Church Ministry
Christian organizations relate to Transformational Servant Leadership (TSL) in a unique way. There are many Christian organizations that seek to sell or offer a particular service and that function similar to a business. And although there are many churches that function like a business with goals, results, markers for success and marketing materials, there is a foundational difference between a local church and a business because the church ultimately exists for the benefit of others. There are people who benefit from a career in church ministry – like most of the CM1 group – but I believe there is a fundamental difference in its purpose. In speaking of TSL, Imbenzi, Williaume and Page assert: “The essence of Jesus’ attitude was that his primary focus was on serving others, not self. Jesus was the archetypical servant, and as followers of Jesus Christ, we are admonished to exhibit the same fundamental attitude” (para 10, 2013). Jesus is our example for effective TSL, yet he is also our guide for church ministry. When the focus of a church moves from people to something else, such as maintaining a building or program, then it has missed the mark. In many ways, TSL integrates most seamlessly with a Christian organization, as the basic foundation for TSL and the church are similar. If there were any organization that should place an emphasis on serving, investing and growing with the people involved, I would hope it would be the church.
Churches can often get caught up in things like growth, numbers, budgets and financial goals, all of which are not bad things alone. However, as a Christian organization, there must be a continual realignment to God’s grand mission – a constant refocusing that moves the focal point of an organization from itself and onto others. This inevitably affects the strategic leadership directions an organization will take because success in the church is not always something that can be quantified or measured. Tracking and analyzing numbers can help a local church in a number of ways but numbers alone can not show whether someone is maturing spiritually or growing in their communion with Christ. Likewise, leaders must not only consider what is effective in reaching people outside the church, but they should also consider how to best disciple, grow and develop the people inside the church as this too is part of church ministry. TSL can affect the strategic decisions a church will make because it forces a church to look beyond the organization itself. Though a church may be growing in its numbers it may not be serving its purpose. In some cases, churches may look foolish to others as they cut a program that appears to be thriving, or is bringing in significant revenue, but is not helping lead and grow people into mature disciples of Christ. These are strategic decision churches or Christian organizations may have to may make as they integrate TSL.
Servant Leadership as Central
One of the benefits of keeping servant leadership as a central focus in a Christian ministry is that it involves the people that are already present and encourages a wide range of input. Rather than always looking outward, servant leadership forces an organization to consider, integrate and value the perspective of those within the organization. “Organizations need to create more and better ways to make strategic thinking a collective process that engages diverse perspectives and viewpoints” (Hughes, Beatty & Dinwoodie, 2014, p.56). Servant leadership does this, as it requires leaders to value the input of those around them, which can lead to greater diversity and foster a greater sense of community. “A characteristic of the work of leaders is that it always happens in the presence of other people – leadership by its nature is a team activity” (Ungerer, Ungerer & Herholdt, 2016, p. 11). Servant leadership fosters this value of team.
As TSL model effective servant leadership, a culture of being “other-centered” can be fostered. This is particularly true in a church as Christians are encouraged to grow and lead as they mature in Christ. When Christians see servant leadership being modelled as a follower then it is likely they too will model that when they are given the chance to lead. When an organization holds TSL as a central focus, it helps to inform and build a serving culture, beginning at the top and working its way throughout (Imbenzi, et al., 2013)). This concept of being other-centered could be compared to the concept Jesus speaks of as “dying to self” or self-sacrifice. It leads to a greater development of others while growing people in their own spiritual maturity.
Critical Thinking, Culture and the Mission of the Church
The major principle that stands out from the Critical Thinking activity is the principle of self-reflection and assessment. Leaders must constantly be aware of the assumptions they hold as they make decisions. This requires leaders to step back, view the big picture and reflect on the underlying assumptions and beliefs they hold. This process of self-reflection and assessment is ongoing. Churches must always be asking questions of themselves in order to understand and address complex issues of culture, beliefs and religion. In essence, self-reflection and assessment forces leaders to continue to reframe, rework and reimagine how the church might engage with culture. This process helps inform the strategies a church will take in order to reach the people in their city. Critical thinking is one way leaders can spur on the mission of the church and refine their methods of engagement with culture and their enactment of the Great Commission (Matthew 28).
Resources
Hughes, R. L., Beatty, Collarelli-Beatty, K., & Dinwoodie, D. L. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco, CA: Jossey-Bass.
Imbenzi, G., Williaume, D. & Page, D. (2013). Transformational servant leadership. Unpublished manuscript, Master of Arts in Leadership. Trinity Western University: Langley, Canada.
Jethani, S. (2017). Immeasurable: Reflections on the soul of ministry in the Age of Church, Inc. Chicago: Moody.
Ungerer, M., Ungerer, G., & Herholdt, J. (2016). Navigating strategic possibilities: Strategy formulation and execution practices to flourish.Randburg: KR Publishing
Food for Thought
Thinking and writing about strategic leadership and the church has been a bit tricky. There is a measure of dissonance for me as I consider how the church should operate. In many ways, there is an element of “wastefulness” that Jesus modelled in his ministry that does not seem to fit into a strategic model (Jethani, 2017, p. 31). Jesus did not always invest in people who produced something, or provided any sort of return. As church leaders, we also may end up wasting time, resources or energy on people who do not offer anything in return simply because we believe they are worth it. In essence, this is servant leadership. Yet it is difficult for me to incorporate this into a model of strategic leadership. Can the concept of dying to self and strategic leadership be held together? This little doodle sums up some of the disconnect for me. 
October 10, 2018 at 5:58 pm
Hi Oliver,
I enjoyed reading your post and understand the disconnects you mention.
You said,
“Though a church may be growing in its numbers it may not be serving its purpose. In some cases, churches may look foolish to others as they cut a program that appears to be thriving, or is bringing in significant revenue, but is not helping lead and grow people into mature disciples of Christ. These are strategic decision churches or Christian organizations may have to may make as they integrate TSL.”
I think this is the heart of the matter and as you said, combining strategy as it is known in the business world and the Christian ideals of strategy are complicated. Like Jesus said, “The last will be first, and the first will be last” (Mathew 20.16). This goes against so much of the strategy that is used in business. But the interesting thing you said is that transformational servant leadership seems to bridge this difference and brings the “upside-downness” of Jesus to a “right-side-up” world.
Listening to our “gut” decisions (Ungerer, Ungerer, Herholdt, 2016) connects with TSL in Christian Ministry. Sometimes God speaks to us in intangible ways, and we respond by, as you said, “cut[ing] a program that appears to be thriving, or is bringing in significant revenue, but is not helping lead and grow people into mature disciples of Christ.” What seems to be counter-intuitive, like cutting a lucrative program is not a bad strategy if it is God who told us to do so. Further to this is how businesses look for timelines and countable results, but God’s timing is not ours and some things he does take a long time and other things much quicker than the business world could manage them.
Hughes, Beatty, and Dinwoodie say that the most critical work of a strategic leader is to bring out strategic leadership in others by bringing out the potential of each person towards the organizations’ goals (2014). Interestingly, this is one of the things followers of Jesus work towards as well; when people are changed by Jesus’ love, it makes them want to bring out the same transformation in others. And this is at the heart of the transformational servant leadership we are studying. Servant leadership as explained by Greenlead (Atha et al., 2018) cannot stand alone because it does not go far enough; people can lead in a servant way, but if their leadership ends, there may or may not be any significant change in the group. Transformational servant leadership focuses on the transformation, leaving the situation better than it was found. It could be argued that servant leadership also leaves the situation better than it was found but the change might not be sustainable. If people and organizations are transformed, they will never be the same, regardless of whether the leader is there or not.
Atha, D. L. (Ed.), Castellon, A., George, I., Laird, P., Mitchell, K., Page, D., Peregrym, D., Strong, H., Willaume, D., Wollf, R., Wu, T. (2018) MA leadership and MA in educational leadership monograph 2018. Unpublished manuscript. Trinity Western University: Langley BC.
Hughes R., Colarelli-Beatty K. & Dinwoodie D. (2014) Becoming a Strategic Leader. San Francisco: Jossey-Bass Second Edition.
Ungerer, M., Ungerer, G., & Herholdt, J. (2016). Navigating Strategic Possibilities: Strategy Formulation and Execution Practices to Flourish. Randburg: KR Publishing.
October 12, 2018 at 2:29 am
Hey David,
Great thoughts. I appreciate how you noticed and reconciled the concepts of being a strategic servant leader while also following Jesus. One of the things that drew me to this program was that it was rooted in a transformational servant leadership model. You are right, Jesus’ way of doing things was often upside-down. It is one of the hardest things to get around for us in North America as our churches and church culture often tries to be in a position of power and influence. Yet Jesus seemed to be less concerned about those things. However, servant leadership seems to be a way to reconcile these concepts. By putting others first, we are able to see people transformed and changed and yet stay true to our biblical worldview and values. With both transformational and servant leadership, there is an inherent value of people over goals, tasks, or profit. This is what is so compelling!
You say, “Further to this is how businesses look for timelines and countable results, but God’s timing is not ours and some things he does take a long time and other things much quicker than the business world could manage them.” That is so true. There is a mysterious and uncontrollable side to God that refuses to be fit into a model or system.
Thanks for your thoughtful response!
Oliver
October 10, 2018 at 9:59 pm
My response will only be visible to you, but you can reference any part you wish in your own responses.
Hey Oliver;
Don’t take this the wrong way, but your food for thought section is the best part of your whole post.
These are the questions we need to ask if we are going to engage critically. You can address these issues directly when you answer questions in the BLOG sections. It makes people think about the value they are learning about and decide for themselves how they will address the themes and the inconsistencies as they review and respond to the Strategic Leadership concepts and materials.
The wrestling with truth as it relates to strategy and questions of faith can illuminate topically important material to drive us toward answers versus wonder about them.
My doctoral project addressed similar issues when addressing environments resistant to change.
Keep prodding and digging. Worth the excavation and the critical evaluation.
Thanks for sharing with everyone.
Doug
October 12, 2018 at 2:17 am
Hey Doug,
I am a little surprised with your comment. The questions were quite wordy and confusing, and I assumed you wanted something more academic and focused on the texts. That is helpful to know for the future. I am happy to continue the course thinking critically about these topics and engaging in conversation about them.
I’d be interested to know a little bit more about your doctoral project as well.
Thanks,
Oliver
October 14, 2018 at 7:25 am
Hey Oliver,
The paper was engaging especially the food for thought below. I Could see why Dr. Atha made mention of the value of such writing. It had much to offer in the context of the ministry.
The church is called to be the example of Jesus Christ. The ministry he leads embodies servant leadership when he commented Matt 28:20 just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many. (NIV). Servant leadership (SL) emphasizes that leaders be attentive to the concerns of their followers, empathize with them and nurture them” (Northouse, 2016, p.227). what if we looked at the food for thought is a dichotomy as, while it didn’t seem like much for Jesus to get a return from people that he invested in. He actually did receive much from them. Northouse 2016, went further to say that the SL put followers first, empower them, and help them develop their full personal capacity (p.227).
The miracle of Jesus turning water into wine, John 2:1-11 (NIV). The Woman at the well John 4(NIV) among many other passages throughout the scripture, would show us from time to time those who we would consider of no value or not even good enough to receive the resources we have. But, after the miracle was performed, the result was that of lives being empowered and the greater good of the organization – the church gave life. The woman at the well ran and told others.
As we critically and strategically address the context in which we serve, we will have to look at the positive core – DNA that makes up that context to be better able to reach and serve it.
Hughes, Beatty, and Dinwoodie say that the most critical work of a strategic leader is to bring out strategic leadership in others by bringing out the potential of each person towards the organizations’ goals (2014). Jon Townsin, in his online video presentation on appreciate inquiry, indicates that by default we look for the faults as our starting point and therefore suggest that as we build for the future we need to look at what is first working and use this as our tool to generate a positive future. Like you mentioned Oliver, this is what Jesus does for us when we are changed. We no longer look at the faults or negative but we look for the positive to build the future. Again empowering the individual
Reference
Hughes R., Colarelli-Beatty K. & Dinwoodie D. (2014) Becoming a Strategic Leader. San Francisco: Jossey-Bass Second Edition.
J. (2013, July 12). Retrieved October 14, 2018, from https://www.youtube.com/watch?v=QzW22wwh1J4
Northouse, P. G. (2019). Leadership: Theory and practice, Eight Edition. Thousand Oaks, CA: Sage Publications.