A New Road Travelled

Category: Leadership 500 (Page 3 of 4)

Response to Hiromi Hasegawa – Team effectiveness and Leadership

Learning Activity 1~ Team Effectiveness and Leadership

The story about team selection in the medical field is fascinating. Because my leadership has taken place in a closed educational setting,  it hadn’t occurred to me that team selection could take place in a broad open environment where members may be unknown to each other.  I can recognize that it would be a significant challenge to draw effective people together to form a team like the one you have described. Drawing people together with food and drink while presenting the needs your team required allowed for your team to have shared experience from the beginning and come together with a common understanding of the goals or vision for the team.  It seems that your idea for mass recruitment in this way was an effective way to establish the start of a strong team.

I was also struck by the number of different paramedical roles required to make a procedure successful. “I tried to facilitate and connect each paramedical staff knowledge and roles towards the same goal and made the team work more efficiently” (Hasegawa, 2018). This need for specific knowledge and perspective to be shared across the expertise of the team would not happen without effective leadership.  The importance of ensuring members understand the role each other plays in the process is underscored when placed in a medical setting.

Thank you for sharing this story. Were you able to recruit your whole team from the initial meeting or did you have to individually recruit members to complete your team?

Ryan

Resources

Hasegawa. H (2018) Learning Activity 1- team effectiveness and leadership. Sourced from https://create.twu.ca/papagena163/2018/10/26/learning-activity-1/

 

Unit 5 Learning Activity 2 – Spears

Spears identifies ten characteristics of servant leadership. Three of these, commitment to the growth of people, building community, and the ideas of stewardship are especially important to me (Spears, 2010).

I have been in leadership for long enough at the same school that I have hired a majority of the employees, both teachers and support staff.  For this reason I feel a responsibility to them both personally and professionally. This means that I not only need to work to support them professionally but also walk through life with them as they both celebrate their victories and struggle through their challenges.  While at work I support them as they seek to pursue professional interests or take risks as they try something new in their classrooms.  I see myself as a coach, providing guidance and direction to help them become the best at what they do. As they come to work each day, it is important that I provide opportunities for the staff to connect on a personal level. It is my desire that they not spend nine hours a day near each other but rather with each other.  As we work together, I focus on the long approach of influence through relationship and trust we will become increasingly aligned in our work.

With these thoughts in mind the first thing I would seek to do while coordinating a group project would be to develop a caring atmosphere where it was safe to share and exchange ideas. This would happen by giving the team an opportunity to do a team building activity where they needed to depend on each other and therefore learn to trust and appreciate the strengths and abilities of the others. This culture does not always naturally develop and must be curated by the leader.  As each team was given their roles and began their work toward achieving their objective, I would want to check in with each of them to see if they had everything they needed in the way of resources, time and information.  A team will work more effectively with the knowledge that the leader is committed to them as a team as well as individuals.  It would be important for me to communicate to the team that I had confidence in them and that they were chosen for the team for a reason. As a servant leader, I must relinquish control of the details and serve the group members as they set out to accomplish the goal they have been tasked with.

In a small organization, how do you select team members for a specific project without minimizing the abilities of the rest of the staff?

Reference

Spears, Larry C. (2010) Character and Servant Leadership: Ten Characteristics of Effective, Caring LeadersThe Journal of Virtues & Leadership, Vol. 1 Iss. 1, 2010, 25-30. Retrieved from https://www.regent.edu/acad/global/publications/jvl/vol1_iss1/Spears_Final.pdf

Unit 5 Learning Activity 1 – Team Leadership

Teams are a way of organizing a group of interdependent individuals who are working to achieve common goals (Northouse, 2016). Two critical functions of team effectiveness are performance (task accomplishment) – quality of outcomes or accomplishing goals in a quality manner. Development (team maintenance) – cohesiveness of the team and the ability for the members to satisfy their own needs while working effectively with one another. Conditions which must be in place for a team to both develop and perform include the following:

  1. A real team
  2. A compelling purpose
  3. The right people – (personal example: Forming a school board committee for a specific purpose ie. rebranding)
  4. Clear norms of conduct which are expectations regarding how members are to behave
  5. Team focused coaching
  6. Supportive organizational-context

Characteristics to promote team effectiveness:

  1. Clear, Elevating Goal – It is important that a team has a clear goal. This keeps the team focused, it allows measurement to determine whether objectives are being met. Effective leaders will keep a team focused on the clear goal. (Personal example: teachers redesigning a report card template and reporting process)
  2. Results-Driven Structure – Depending on the purpose of the team, one structure may be more appropriate than another. Some structural features include task design, team composition, and core norms of conduct.Whatever the structure it is important that team members understand their roles, communicate well, evaluate how they are reaching their objective base on fact-based analysis.
  3. Competent Team Members – A team must have enough people to be effective. Members must demonstrate competencies or skills to be able to do the job and be able to solve problems. Members must also be able to function within a team environment, they must be open, positive and make contribution to the work of the team.
  4. Unified Commitment – A team is more than a collection of individual workers. They have unity of purpose, team spirit and common identity. (Personal example: starting a new school with a committed teaching staff)
  5. Collaborative Climate – A collaborative climate is developed as members build a relationship based on trust, give and take, open communication, and a tolerance for risk taking. The team leader plays a significant role in cultivating this climate.
  6. Standards of Excellence – Clear concrete expectations established by either the team or the leader.  These expectations are used to determine how the individuals members and the team collectively are performing. With these in place, members will know what is required in order to put forward their best work.
  7. External Support and Recognition — In order to be successful, a team must have external support from the rest of the organization.  This support may be in the form of space, equipment, or financial resources.  Once a team is working successfully and meeting the goals with which they were tasked, it is important that they are recognized and rewarded.  It is important that this recognition is given to the team and not to individual accomplishment.
  8. Principled Leadership- Four processes: cognitive – understanding the problem, motivational – helps the team become cohesive and capable of setting and achieving high standards, affective– handle stress by providing clear goals, assignments and strategies, coordination – matching members skills with roles, provide clear performance strategies, monitoring feedback and adapting to environmental changes.

One of the only places I have worked with a work group which is described as a team is with a school-based team which meets to determine a support pathway for a student.  The affective process is important at this time.  There are times when these teams come together when there has been a level of frustration, dysfunction or insufficient strategy applied in aiding a student to be successful.  As a leader it is important to help resolve the stress levels of the team members.  This is done by laying out a goals for the team to work toward, tasking each person with specific assignments which need to be completed and then determining the correct strategy to address the questions raised by the team members.

I have found the exploration of a formal team based structures to be relatively challenging.  In a small school setting where people are often working within the silo of their own assignments, teams have not been a regular part of my leadership strategy. While I often establish smaller work groups, I have not formally conceived them as a team.  I am intrigued at the possibility of exploring this further.

How can a team concept be applied to staff members who have a common overarching goal of educating children and carrying out the vision of the school but very different day to day objectives?

Reference

Northouse, P. G. (2018). Leadership: Theory and Practice, Eighth Edition. Thousand Oaks, CA: Sage Publications.

Unit 4 – Learning Activity 2: Servant Leadership

John Maxwell passionately describes the process a leader must go through to be successful. This process involves the leader being actively involved with the people they are leading.  From the hiring process, through vision casting, working shoulder to shoulder through organizational growth and improvement and on toward developing individuals to reach their highest capacity.  The leader must care deeply for and about the people that are being developed.  Relationship produces loyalty and respect in both directions (Maxwell, 2015). This aligns with other work that has been done on servant leadership.  The servant leader puts the follower first, empowers them and develops their potential. This is done by paying attentions to them, caring for them and developing them (Northouse, 2016). Colleen Barrett of Southwest Airlines sums it by explaining that the leader should treat everyone with egalitarian equality and passionately serve other people (Barrett, 2008).

Servant Leadership differs from transformational leadership. Instead of being focused on developing the follower for the benefit of the organization, the servant leader develops the follower for the benefit of the follower. As the servant leader builds the team over time, macro (organizational) and micro (individual) behaviours such as compassion, empathy and hope will develop (Searle and Barbuto, 2011).The leader who is aware of the broader context of the organization will know how to develop different followers in different ways so that all outcomes benefit the individual, the organization and society (Northouse, 2016).

 

References

 

Barrett, C. (2008, July 9). Southwest Airlines’ Colleen Barrett on ‘Servant Leadership’. Retrieved from https://www.youtube.com/watch?v=6TgR95vnM0c

Maxwell, J. (2015, August 30). John Maxwell 5 Levels of Leadership Full Video. Retrieved from https://www.youtube.com/watch?v=oe6XacmIZms

Northouse, P. G. (2019). Leadership: Theory and practice (7th ed.). Thousand Oaks, CA: Sage Publication

Searle, T.P. and Barbuto, J.E. (2011). Servant Leadership, Hope, and Organizational Virtuousness: A Framework Exploring Positive Micro and Macro Behaviors and Performance Impact. Journal of Leadership & Organizational Studies 18(1), 107-117. [Library Link; sign-in required](https://ezproxy.student.twu.ca/login?url=http://journals.sagepub.com/doi/pdf/10.1177/1548051810383863

Unit 4 – Learning Activity One: Transformational Leadership

Transformational leadership is a newer leadership model and has been researched in contrast to transactional leadership. The transformational leader is tasked with inspiring people to do great things to further the goals of the organization (Northouse, 2016). This leadership requires that the leader has a higher moral development than her followers and therefore her personal demonstration of virtue is important. (Mulla and Krishnan, 2011).  This leader must recognize the need for change, articulate a new vision and inspire and motivate others to work for something that is greater than herself (Northouse, 2016).  Inspiration takes time.  Transformational leadership is most effective in creating change in followers when the leader has an opportunity to work directly with them over a long period of time (Mulla and Krishnan, 2011).

Mother Theresa is a good example of a transformational leader.  She set out to serve the church, do God’s will and help the less fortunate in Culcutta.  Mother Theresa impacted countless people through her work with the poor.  She had a vision for what needed to be done, sought permission from the church to do it her way and inspired others to work with her.  Her dedication drew the attention of the world which she used to continually funnel resources back to those she cared so deeply for (Biography, 2014).

References

Biography.com editors. 2014. Mother Teresa Biography. sourced from https://www.biography.com/people/mother-teresa-9504160

Mulla, Z. R. and Krishnan, V. R. (2011) Transformational leadership: Do the leader’s morals matter and do the follower’s morals change? In the Journal of Human Values. Vol 17, Issue 2 pp 129-143

Northouse, P. G. (2018). Leadership: theory and practice (8th ed.). Thousand Oaks: Sage Publications.

 

Light from Many Lamps – Unit 4 – Franklin D.Roosevelt

“The only thing we have to fear is fear itself” (Roosevelt, 1933).These ten powerful words struck a deep sense of ease and confidence into the heart and minds of millions who listened to Roosevelt’s inaugural speech. Roosevelt did have an economic strategy in mind to help lift the United States out of the Great Depression, but he did not open with “I have a plan”.  Instead he spoke to a greater need than even the economic strife in the country, he spoke to the fear in the hearts of the people.

The leadership lesson revealed here is enormous.  People like to know that there is a plan, I have never encountered a leader who seemed aimless and meandering who had strong support from his followers.  More than a plan however, when times are challenging and difficult, people need to be recognized.  For a leader, to both see and hear his people and speak to them about you and your before  speaking about me, my and I is both profound and powerful.  Other presidents followed Roosevelt’s lead and surprisingly even President Trump spoke during his inauguration for 549 words about “we,” and “our” before finally, well into his address, speaking word 550 was “I” (Trump, 2017). It is important for the leader to see his people and lay out the vision as something that will be accomplished by the whole group and for the whole group.  I believe that this approach lays the foundation within an organizations for transformational leadership to take place.

For myself, I have the privilege of working with an amazing group of people who work tirelessly and selflessly without much complaint.  I will remember this leadership lesson and ensure part of my practice is that people are both seen and heard as a means of carrying out my vision as a leader.

 

Roosevelt, F. (1933). In L.E. Watson (Ed) Light From Many Lamps: a  treasury of inspiration. New York, NY. Simon and Schuster.

Trump, D. (2017). Inaugural Address. sourced from www.whitehouse.gov/briefings-statements/the-inaugural-address/.

Light from Many Lamps – Response to Monica Grace

Monica Grace reflects honestly in her original post about how significant trials can cause a deeper faith, a strong foundation and an unshakeable spirit, ready to share God’s goodness with others. Her motivational story should inspire any leader to know each situation is always part of a greater story and exists for a greater purpose.

The details of complex, personal and challenging situations can blind us from being able to recognize a greater context.  At times we are blinded by urgency, emotion, or even our physical limitations.  It is during these times that if handled well, our leadership position can be strengthened.  People at all levels in an organization face trying times, if the leader is open about the challenges she faces, then leader and followers alike have an opportunity to come together, support one another and work to make the best of difficult situations.

I have learned to identify with others who are suffering in situations because I have faced my own trials.  Facing difficult times gave me a perspective which had previously been lacking.  It has allowed me to understand, listen and be present with people in a way that I was not always able to do.

Is it okay to be open and vulnerable as a leader when facing significant challenges?

Grace M (2018). Light from Many Lamps. lead, kindly light….the night is dark. retrieved from https://create.twu.ca/monicagrace/2018/10/07/light-from-many-lamps-lead-kindly-light-the-night-is-dark/

Light from Many Lamps – Response to Norm Beange

In his post on James Gordon Gilkey, Beange challenges the leader to accept reality and keep moving. (Beange, 2018).  Inevitably leaders will face hard decisions, errors in judgement, or personal challenges. Instead of being lost and frozen in the moment, keep from lingering in denial and grief.

This is a word well spoken.  Leadership, or just life itself can provide obstacles which can seem too great to overcome. A mountain is climbed one step at a time and an elephant is eaten one bite at a time, in either case, action is required.

As I reflect on a time when I was unsure of how to move forward, or how to find an answer that I did not have to the question I faced, action was required.  I called on the wisdom of trusted employees to provide wisdom from their individual perspectives. Together we developed a response to the situation, it involved one of them to step forward into a space that I would not have recognized.  In a short time, not only had I moved forward but the whole department had moved forward.

Benge states that the most important thing is”what we do with a situation” (Benge, 2018). Whether we seek the advice of others, find a different perspective, or ask a different question, when it comes to difficult situations, leaders must keep pushing forward.

Benge J. (2018). Light From Many Lamps – james gordon gilkey. retrieved from https://create.twu.ca/norm/2018/10/16/light-from-many-lamps-james-gordon-gilkey/

Response to Hiromi Hasegawa Rank-Talk-Write

Hi Hiromi,

Thank you for your summary of Bondi’s book of articles.  I was intimidated to try that choice myself.  I appreciate the way that you have summarized and highlighted some tenants of developing professional wisdom. I specifically like the idea that “Wisdom, as recognized in professional judgement, lies not in technical rationality but is an attribute of a mature moral agent.” (Hasegawa, 2018).

So often, decision making can become over complicated.  It is good to remember that wisdom rests in our good character.  Last year I was faced with a challenging situation which involved several upset parties who were looking for a solution to the situation we were facing.  I excused myself to take a minute to think.  I remember looking in the mirror and thinking, “if you are the leader, you should lead”. As I walked back to where the group was meeting I proposed a solution which wasn’t ideal for me as the school leader but allowed other parties to save face and move forward.  It was a good exercise for me in applying professional wisdom.

 

Bondi, L., Carr, D, Clark, C and C. Clegg (2016). Towards Professional Wisdom: Practical Deliberation in the Professions. New York: Routledge.

Hasegawa H. (2018). Rank-Talk-Write – toward professional wisdom. retrieved from create.twu.ca/papagena163/2018/10/14/rank-talk-write/

 

Rank-Talk-Write

For this assignment I chose to source my own article.  Laura M. Harrison wrote  Transformational Leadership, Integrity, and Power (Harrison, 2011). Harrison argues that some of the thinking around transformational leadership is too altruistic because it does not recognize the element of power which functions within institutions.  She writes in the context of student affairs professionals working in higher education. I will use her outline to form the basis of my summary statements.

The Transformational Leadership Dichotomy

Because power is always at play in an organization, considering transformational vs.transactional leadership shouldn’t necessarily be an either/or decision. (3)

Transformational Leadership’s Power Problem

When transformational leadership is demonstrated from a non-position to create change (even positive), power structures push back forcefully. (4)

Acknowledging the Realities of Leadership

A non-positional leader must work for and maintain a seat at the table of power. (1)

Strategies for Creating More Transformational Systems

Developing political acumen is necessary, developing allies within the power structure can help over come political power to affect transformational change.  (5)

Reinserting Power Analysis Into Student Affairs Leadership Discourse

Practical reality demonstrates that some margin of power is necessary to enact lasting change.  (2)

I was quite intrigued about Harrison’s discourse on power and admit that my approach to leadership concepts thus far has indeed been altruistic.  She states that the function of a leader is to create change however their primary focus is often one thing, survival.  Whether leadership stems from an individual or a department, motivation stems from maintaining position, funding and power.  If that is true then it makes it very challenging for an individual without a seat at the table of power to help move an organization forward. In the case of student affairs professionals, they are being asked to create positive organizational change but are not given tools to translate that vision into reality.  She contends that transformational leadership is a good thing and that student affairs professionals should value it. To do this, they must learn about the structures of power within their institutions. This will allow them to improve organizational integrity, that is to do what they are being asked to do.

I value the concept of transformational leadership as I understand it so far.  I can however, see within my own context that power does play a role in how easily non-position people are able to affect change.  I will have intentionally develop a culture where all individual feel that they have a seat at the table of power.

Harrison, L. (2011). Transformational Leadership, Integrity, and Power. New Direction for Student Services 135 (45-52). Wiley Periodicals. Inc.

 

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