In recent years technology has taken over many aspects of business especially communication and transactions. The technological advances and applications in industry and our daily lives have shot up quickly over the past few years. It has undoubtedly made a lot of things more accessible and more comfortable than ever. As the phrase goes, “When in Rome, do as the Romans do,” the business sector has responded to this technological surge very well. New advancements can be seen everywhere.
The postal systems in Canada, as well as the United States of America, have adopted various technological advancements. One of these is making payments online, and this has reduced paper bills and the hustle of keeping paper records to a great extent. Another significant effect is being able to track the post. This has been a revolutionary change and has eased a lot of things for customers as they can follow their post with one click of a button. As an increase in PO boxes and decrease in personal mails can be seen as well. In case of Walmart, their online sales have taken over the retails. They have an app where you can pick items and compare prices. Self-checkout is another change that has been witnessed. Self-checkout has been my personal favorite as it has eased the process so much. People don’t have to wait in long lines, scanning the barcode and payment method is indeed a cake walk. Walmart also does not accept paper applications, their job applications are submitted online as well. Their job application site is highly effective as it states the exact availability and does not take any surplus applications.
Undoubtedly, technology has helped all these organizations in growing faster, but like anything, there are a few cons to it as well. The first thing I can think of is that not all people are well informed when it comes to technology. Especially a country like Canada with so many immigrants. Many people find it hard to understand, and it is difficult for them to do everything online. Organisations should keep conventional options open as well so that it is accessible to all. One step towards this has been taken in Walmart’s system by adding the ask for help option in self-checkout where a representative comes to help and assist the customer-facing any problem. All in all, it cannot be denied that technology is a boon and it has surely made the world a smaller and a smoother place.